Jurgita Cire
Basildon,Essex
Summary
I am highly motivated and dedicated professional with over ten years of experience in the retail industry. I take pride in delivering exceptional customer service and am passionate about finding the right solutions for customers. I am currently seeking a position where I can leverage my extensive skills, knowledge, and experience to achieve outstanding results. I am adaptable to any challenge or role and am excited to connect, eager to collaborate, and committed to bringing out the best in myself and others. Additionally, I possess strong event planning skills and excel in calendar management, ensuring seamless coordination and execution of events.
I am skilled event organiser with focus on creating memorable and seamless experiences. Consistently deliver high-quality events through strong planning, coordination, and communication skills.
Overview
8
8
years of professional experience
Work history
Event organiser
Microsoft
London
02.2023 - Current
- Organised logistics for smooth-running of all events.
- Proactively anticipated and creatively problem-solved tech and logistical issues.
- Delivering high-quality events, consistently exceeding client expectations.
- Collected and analysed event feedback to measure success of events and identify areas for improvement.
- Identified and resolved potential issues for smooth event operations without incidents.
- Communicated with clients to understand their needs and expectations, and translated those requirements into successful events.
- Advised customers on various catering and drinks package options.
Product specialist
Microsoft
London
11.2022 - Current
- Delivered exceptional after-sales support, fostering strong customer loyalty.
- Implemented pricing strategies in line with market trends and company objectives.
- Applied conflict management to stressed and concerned customers.
- Provided hands-on training sessions for new team members on product usage.
- Regularly updated knowledge base of competitors' offerings, aiding competitive advantage positioning.
- Obtained feedback from customers to improve service experience.
Store manager
Thomas Sabo
Lakeside, Essex
10.2018 - 11.2022
- Analysed consumer data to predict future purchasing trends for informed decision-making.
- Monitored inventory levels consistently to avoid stock shortages or overages.
- Evaluated products to select mix meeting current customer demand.
- Negotiated contracts with suppliers for cost-effective procurement of merchandise.
- Assisted customers in locating products around the shop floor promptly.
- Managed staff rosters, ensuring adequate coverage during peak times.
- Formulated marketing and advertising strategies for continuous business growth.
- Oversaw business staffing and training, building successful, customer-focused team.
- Handled cash transactions accurately, minimising financial discrepancies at the till.
- Created seasonal sales plans with varying stock and promotional strategies.
- Maintained detailed and current records of inventory, personnel activities and business finances.
Assistant store manager
Sunglass Hut
London
04.2017 - 10.2018
- Observed customer buying trends to maximise future revenue opportunities.
- Ensured timely stocking of products on shelves to maintain a well-stocked shop floor.
- Mentored staff on handling and resolving customer concerns.
- Coordinated staff meetings for improved communication and team morale.
- Monitored sales performances daily, identified slow-moving products and took corrective actions promptly.
- Supported management in recruitment and staff development processes.
- Maintained health and safety standards within the store to ensure compliance with company policies and legal requirements.
Education
Level 2 Sport and fitness instructor certificate - Personal training
Greenwich community college
Greenwich /2013 - /2013
Computer information technologies certificate - Computer science
Kaunas college
Lithuania /2011 - /2011
A-Levels -
Food and industry school
Lithuania /2010 - /2011
Skills
- Email management
- Initiative taking
- Positive attitude
- Strategic planning
- Self-motivation
- Relationship-building
- Proactive initiative
- Client relations
- Customer engagement
Timeline
Event organiser
Microsoft
02.2023 - Current
Product specialist
Microsoft
11.2022 - Current
Store manager
Thomas Sabo
10.2018 - 11.2022
Assistant store manager
Sunglass Hut
04.2017 - 10.2018
Level 2 Sport and fitness instructor certificate - Personal training
Greenwich community college
/2013 - /2013
Computer information technologies certificate - Computer science
Kaunas college
/2011 - /2011
A-Levels -
Food and industry school
/2010 - /2011
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