ROHAN MEENA
Dubai
Summary
I’m an efficient, hardworking and organised Hospitality Management graduated from University of Central Lancashire (UK) and experienced individual currently seeking an opportunity for a reputable and exciting hotel to develop an enviable career profile. I have a confident and outgoing personality that enables me to communicate with customers and fellow staff members effectively whilst maintaining professional standard. If hired, I believe my knowledge and past experiences would be an asset to your organisation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Event Organiser
PTown Nights
01.2022 - Current
- Event Organiser with experience of 3+ years within Uk in multiple cities organising Night life events and creating Wow experience for guest at various venues.
- Event planning, coordination, execution, as well as strong interpersonal and communication skills. Empathetic your ability to attract clientele, manage staff, Customer relationship management and team management are part of job role. Along side social media Marketing & promotion, revenue and budgeting were also key duties to handle.
F&B Supervisor
HOLIDAY INN, LANCASTER
05.2021 - 08.2023
- As a Team Leader, Responsibility to establish a set of expectation, monitor progress, motivate and support team with proper guidance to complete task and allocating staff. Shadowing Manager and Operation Leading Teams which allowed me to gain further insight in customer service, training staff, stocking inventory and designing the dining room, bar, restaurant area. Along with English Football teams stay over, Occasional party and events included as part of job role.
Shift Supervisor
RK SWEETS AND DINING, PRESTON, UK
12.2017 - 03.2020
- Facilitated high-quality dining service focused on customer satisfaction. Executed order taking and delivery of food and beverages efficiently. Recommended menu items based on customer preferences. Mentored trainees, enhancing their service capabilities. Resolved patron inquiries to ensure a satisfying experience. Collected and analyzed guest feedback for service enhancement. Assisted with kitchen preparation tasks to support service flow. Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Education
International Hospitality Management - Internship Marriott Bonvoy International
University of Central Lancashire
High School Diploma - undefined
St Paul's School
01.2017
Skills
- Adaptability and Flexibility
- Time management
- Attention to detail
- Customer Service
- Management strategy
- Leadership
- Multitasking and organization
Certification
- Food safety and hygiene level 2 (December 2018)
- Food Allergy Online Training (March 2019)
Additional Information
VOLUNTEER
ICC Cricket World Cup 2019, Volunteer Spectator Service at Old Trafford Stadium, Manchester.
May 2019- July 2019
Timeline
Event Organiser
PTown Nights
01.2022 - Current
F&B Supervisor
HOLIDAY INN, LANCASTER
05.2021 - 08.2023
Shift Supervisor
RK SWEETS AND DINING, PRESTON, UK
12.2017 - 03.2020
International Hospitality Management - Internship Marriott Bonvoy International
University of Central Lancashire
High School Diploma - undefined
St Paul's School
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