Juliette Lerault

Helps to identify and implement strategies and initiatives to achieve andexceed business goals.

Monitor sales floor and zone coverage to drive sales and maintain customerfocus.

Supervise and follow-up daily goals and tasks of client advisors, cashiers andsupport team.

Lead by example, demonstrating exceptional salesmanship on the floor whilemotivating and training the team to achieve their personal and store salestargets.

Oversee the daily operations of the store, including opening and closingprocedures, cash handling, and ensuring compliance with all security, health,and safety regulations.

Organize and participate in events and promotions that align with the brandidentity, aiming to increase foot traffic and strengthen community engagement.

Welcome clientele and offer personalized service and promote the brand. Lead by example / Training of new staff members.

Meet personal and store sales targets.

Build and maintain clientele by utilizing CRM techniques.

Demonstrate an in depth knowledge of the merchandising guidelines anddevelop product knowledge among team members.

Monitor and report on competitor activity and market trends, providinginsights that could influence the marketing strategies and product offerings.

Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.

Collaborate with store manager ensuring all policies and procedures arecompliant.

Support in team trainings.

Resolve complaints quickly and efficiently.

Support the store in minimizing stock loss by assisting and processinginventories