julie anne bickerstaffe

Facilitated support for nursing staff in medical, surgical, and complex care units.
Ensured timely delivery of medical supplies to uphold patient safety.
Maintained high performance levels through effective team coordination.
Optimised operations across departments via collaborative efforts.

• Managed complaints with calm, clear communication and problem-solving.
• Maintained clean, safe working environments to eliminate accident risks.
• Achieved service time and quality targets.
• Collaborated with team members to achieve target results.

Ensured high levels of customer satisfaction through efficient order management.
Achieved prompt meal delivery, contributing to positive dining experiences.
Maintained a clean and organised dining environment, promoting operational efficiency in food preparation.

• Operated kitchen equipment safely, including ovens, grills, and mixers, following health and safety guidelines.
• Maintained high levels of kitchen hygiene, including cleaning surfaces and equipment regularly.
• Kept all utensils, dishes and glasses clean and ready for customer use.
• Followed all rules and regulations related to safe food handling, preparation and storage.

Performed comprehensive cleaning and maintained filing systems, contributing to a well-structured office atmosphere and seamless clerical functions.

• Swept, vacuumed, polished and mopped hard floors within establishment.
• Followed sanitisation, health and hygiene regulations.
• Completed cleaning projects on time, maintaining customer satisfaction and loyalty.
• Deep cleaned floors by shampooing, hoovering, mopping and sweeping surfaces.

Oversaw collection of sandwiches from Horwich depot.
Managed delivery operations using company van to ensure timely service to multiple locations.
Handled cash transactions and maintained accurate receipt records for customer payments.

• Built strong relationships with regular customers, fostering loyalty and positive feedback for the company.
• Delivered goods to customers' premises within set timeframes, maintaining high levels of punctuality and reliability.
• Handled merchandise carefully to provide safe delivery.

Assisted in all aspects of dentistry and oral health care to enhance patient well-being and promote long-term oral health.

• Assisted dentists with various dental procedures, including fillings, extractions, and root canals, enhancing patient care.
• Performed reception duties, including updating patient records and booking appointments, maintaining respect and confidentiality.
• Sterilised and prepared instruments and equipment in accordance with strict hygiene protocols, maintaining a safe workspace.