
I am a self-motivated individual offering excellent skills in customer service, and upselling products and services. I have the ability to articulate and help customers make choices, particularly within dining. Excellent issue resolution and customer service skills. I have experience in offering effective and efficient picking and packing to deadline., whilst delivering outstanding attention to detail, in a fast-moving facility, for continued excellent results.
- Promoted daily specials and limited-time offerings to increase sales.
- Participated in team training sessions, enhancing overall performance level.
- Worked with kitchen staff for seamless food delivery.
- Worked with high volumes of high profile guests, which was executed with flawless service.
- Performed manual lifting tasks responsibly, minimising risk of injury on the job site, training was provided for this also.
- Packed orders precautiously, to prevent damages during transit.
- Selected, packed, and dispatched a high-volume of orders, consistently exceeding warehouse performance targets.
- Communicated with various levels of staff, maintaining positive, productive working environments.
- Ensured timely service by managing drink orders during peak hours efficiently.
- Working effectively with team members to ensure operation continues running smooth.
- Managing cash transactions, meaning that financial records were accurate.
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Audience Research (using insights within Meta to expand audience and target more effectively)
- Identified opportunities to promote business through Social Media channels like meta etc.
- Scheduling posts for effectiveness based on prior research in order to benefit growth through Social accounts.
- Managing Social Media accounts through Twitter/X, and Instagram.
- An enthusiastic, self-motivated, flexible, adaptable and hardworking individual
- Ability to organise and prioritise own workload, easily adapt to new challenges
- Excellent time management, conscientious, reliable and trustworthy
- Working with my own initiative or within a team oriented environment
- Strong interpersonal skills, confidence, and tact for dealing with people
- Wide range of IT skills including MS Office
- Good understanding of health, safety, and data protection
Languages: English, Polish