Julia Cholinska
Eastbourne,East Sussex
Summary
As a proficient Digital Marketing professional, I am eager to expound on my potential role positions within the marketing industry. With the relatively brief yet dynamically fast-paced landscape of my professional journey, I consistently ascended to higher roles by substantiating my proficiency and unwavering work ethic.
Over the past three years, my career trajectory within the hospitality sector has been marked by a rapid ascent, progressing from a bartender to a bar supervisor, and eventually assuming the responsibilities of a duty manager and store supervisor. Within a remarkably short span of 4 to 6 months in each role, I consistently demonstrated my dedication and adeptness in swiftly acquiring new skills.
Overview
5
5
years of professional experience
Work history
Starbucks Supervisor
Starbucks Coffee
Hailsham, East Sussex
2022.08 - 2024.11
- Dealt with customer complaints and rectified product and service issues.
- Offered instruction, coaching and motivation for enhanced team morale.
- Managed staff rotas, planning workloads effectively and strategically.
Receptionist
Best Western
Eastbourne, East Sussex
2022.04 - 2024.08
- Professionally greeted incoming customers and provided friendly, knowledgeable assistance.
- Screened and verified visitor IDs, maintaining the security of personnel and office environment.
- Managed bookings using Booker software and via phone to schedule, cancel and re-arrange bookings.
Cleaning supervisor
ServiceMaster
Eastbourne, East Sussex
2019.09 - 2022.12
- Trained staff to deliver high-quality cleaning services and boost customer satisfaction.
- Reported on accidents and investigated incidents to protect staff safety.
- Maintained strict health and safety compliance through diligent inspections, mitigating potential risks.
Bar supervisor
The Sussex Exchange
Hastings, East Sussex
2021.09 - 2022.05
- Mentored junior bartenders in mixology best practices to ensure overall team confidence and competence.
- Maintained exceptional customer service at peak times through strategic management of priorities and responsibilities.
- Ensured presentation of bar and staff met high-quality industry targets and brand values.
Education
Master of Arts - Digital Marketing
University of Portsmouth
Portsmouth 09/2023 -
Bachelor of Arts - Illustration and Visual Communication
University of Portsmouth
Portsmouth 09/2020 - 06/2023
Skills
- Target-driven
- Office 365 proficient
- Customer service
- Team supervision
- Issue resolution
- Inspiring leadership
- Business administration
- Inventory oversight
- Employee management
- Data analysis
- Data collection and analysis
- Marketing expertise
- Eye for detail
- Google Ads
Timeline
Starbucks Supervisor
Starbucks Coffee
2022.08 - 2024.11
Receptionist
Best Western
2022.04 - 2024.08
Bar supervisor
The Sussex Exchange
2021.09 - 2022.05
Cleaning supervisor
ServiceMaster
2019.09 - 2022.12
Master of Arts - Digital Marketing
University of Portsmouth
09/2023 -
Bachelor of Arts - Illustration and Visual Communication
University of Portsmouth
09/2020 - 06/2023