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 Highly skilled professional with expertise in sales target achievement, team leadership, and administrative support. Demonstrates exceptional bilingual communication abilities, effective listening, and attention to detail to ensure seamless operations and customer satisfaction. Proficient in cash handling, telephone etiquette, and multi-tasking while maintaining punctuality and initiative in fast-paced environments. Adept at fostering collaboration within teams to drive success and exceed organisational goals. 

I am a former collage student, recently graduated, pursuing a career in the fashion industry. I have a passion for styling and fashion design, developing my skills throughout my years at collage, now looking to gain some valuable experience and displaying my knowledge in a work environment. I have a strong work ethic and keen interest in delivering excellent customer service in any sector. My skill sets includes being a strong team player, having an eye for detail with a friendly and outgoing personality with personalized care and recommendations to build great relationships with my customers. I adapt quickly to new environments and can preform exceptionally under any stressful circumstances. Dealing with customers issues has always been a strong point. I have a strong mind for creativity and exploring new ideas, constantly looking for ways to improve myself and my workplace. I enjoy meeting new people and working within a team but have no problem working independently, staying professional whether working in a shop, office or remote.

Results-driven professional with expertise in market analysis, product presentation, and inventory management. Demonstrates strong team collaboration, time management, and adaptability to changing markets. Skilled in fostering innovation and supporting start-up initiatives, with a deep understanding of dynamic business environments. Committed to leveraging analytical skills and strategic insights to drive growth and operational excellence.

Dynamic artist with expertise in professional acting and theatrical storytelling. Completed rigorous art school training and shifted focus to visual arts, excelling in narrative illustration and concept design. Proficient in miniature model creation and interior design, enhancing both residential and artistic environments.

Motivated and dedicated Criminal Justice graduate with a First-Class degree and a strong background in retail and restaurant management. I am adaptable, results-driven, and committed to pursuing a professional career within the criminal justice sector. Recognised for excellent communication and interpersonal skills, I excel in managing challenging situations with professionalism and strategic problem-solving.

My experience leading diverse teams in fast-paced retail and hospitality environments has strengthened my ability to remain calm under pressure, promote teamwork, and maintain a safe and organised atmosphere. I have a solid understanding of operational procedures, compliance, and the importance of following structured guidelines—skills that are essential within criminal justice settings.

I am eager to apply my academic knowledge, practical experience, and commitment to public service to a role where I can contribute to community safety, uphold professional standards, and continue developing within the criminal justice field.

Dedicated professional with a strong focus on compliance with instructions and awareness of surroundings. Demonstrates expertise in surface sterilisation, ensuring optimal hygiene standards are consistently met. Committed to leveraging skills to contribute effectively to organisational goals and maintain a safe environment.

Accomplished professional specialising in direct sales and brand promotion, with proven leadership and communication skills. Expertise in customer relationship management software and Microsoft Office Suite, consistently achieving targets and monitoring KPIs. Skilled in financial budgeting, pricing strategy execution, and quality assurance compliance, facilitating effective interdepartmental collaboration. Dedicated to enhancing product knowledge and driving organisational success through resilience and adaptability.

Results-driven Team Leader in construction, specializing in plumbing and heating. Expertise in telephonic etiquette and helpdesk operations, with a track record of high customer satisfaction rates through effective email management and complaint resolution. Proficient in CRM software and credit card processing, delivering innovative client support solutions. Committed to leveraging extensive experience to enhance success in customer service environments.

Results-driven professional specializing in social media marketing and public relations, with a strong track record of enhancing brand visibility through effective communication and public speaking. Demonstrated leadership capabilities in team management, showcasing resourcefulness and composure in high-pressure situations. Proficient in problem-solving and team building, with expertise in Canva for graphic design. Focused on implementing marketing strategies that drive growth and engagement.

Accomplished professional with extensive expertise in KPI management, leadership, and effective negotiation. Demonstrates a strong focus on performance development review (PDR), technical writing, and supplies control. Adept at people development, cultural awareness, and project management. Excels in interpersonal communication, client relationship management, and conflict resolution. Known for inspiring leadership and strategic leadership development. Proven ability in team supervision, project planning, and maintaining a positive attitude. Committed to fostering tolerance and patience within teams while driving organizational success through exceptional leadership skills.
Approachable, conscientious individual with history of delivering exceptional customer service. Remains calm and collected in busy environments, following orders and communicating with teams. Demonstrates strong attention to detail and fast-paced learning.

Lilly-Ann Simpson

Summary

Overview

Work history

Team leader supervisor

Sales assistant

Education

BSc Hons - Crime and Investigative Studies

BTEC Level 3 Diploma - Applied Science

GCSEs -

Skills

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Accomplishments

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BSc Hons - Crime and Investigative Studies

Sales assistant

BTEC Level 3 Diploma - Applied Science

Team leader supervisor

GCSEs -

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