JOYRALYN PETERS
COLCHESTER,ESSEX
Summary
Compassionate Healthcare Assistant with a comprehensive background in effective, efficient care of elderly patients in care home settings. Providing exceptional care, thorough monitoring and dedication to safe nursing practices for continued patient trust. Maintaining excellent levels of patient care through continued kindness and commitment to safe working practices.
Overview
15
15
years of professional experience
2019
2019
years of post-secondary education
Work history
Ophthalmology Healthcare Assistant
Ophthalmology Department (ESNEFT NHS)
Colchester, Essex
06.2022 - 12.2025
- Assisted patients with pre-operative assessments and post-operative care ensuring comfort and understanding.
- Supported ophthalmologists during examinations and procedures facilitating seamless workflow.
- Maintained cleanliness and organisation of treatment areas adhering to health and safety regulations.
- Educated patients on eye health and post-treatment instructions promoting adherence to care plans.
- Collaborated with multidisciplinary teams to coordinate patient appointments and follow-up care enhancing patient experience.
- Utilised electronic health record systems to document patient interactions and update medical histories accurately.
- Conducted routine checks on medical equipment ensuring functionality and compliance with safety standards.
- Participated in training sessions for new staff assisting in onboarding and familiarisation with departmental protocols.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
Support Worker
Jamesons Care (National Care Group)
Colchester, Essex
10.2019 - 06.2025
- Provided compassionate support to individuals with diverse needs, enhancing quality of life.
- Assisting individuals in daily living activities, fostering independence and dignity.
- Collaborated with multidisciplinary teams to develop and implement personalised care plans.
- Maintained accurate documentation of client progress and care interventions, ensuring compliance.
- Delivered emotional support and companionship, contributing to overall wellbeing of clients.
- Educated clients and families on health management and community resources available.
- Organised recreational activities, promoting social interaction and engagement among clients.
- Conducted regular assessments of client needs, adjusting care approaches to optimise outcomes.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Administered medication according to schedule, promoting optimal health outcomes.
- Actively listened to individual's concerns thus creating a comforting environment.
- Assured safety measures were met to prevent falls or accidents.
Adult Care Worker
Ashpark House
Abberton, Colchester
10.2018 - 10.2019
- Responsible for promoting the health, independence, and social interaction of residents in a safe and supportive environment.
- Maintained a clean and safe environment, ensuring compliance with health and safety regulations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Implemented personalised care plans in collaboration with healthcare professionals.
- Conducted regular assessments of client needs, adjusting care approaches to optimise outcomes.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Administered medication according to schedule, promoting optimal health outcomes.
Care Assistant
Tall Trees Nursing Home
Colchester
10.2010 - 10.2018
- Provided compassionate care to residents by assisting with daily living activities and ensuring comfort.
- Monitored and documented residents' health and wellbeing, promptly reporting any changes to nursing staff.
- Collaborated with multidisciplinary teams to deliver holistic care and support for residents' emotional and physical needs.
- Respected privacy and dignity of each resident during provision of care services.
- Encouraged independence among patients whilst assisting them with tasks.
- Responded promptly to emergency situations, ensuring safety of all residents.
- Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
- Provided emotional support to patients, improving their mental wellbeing.
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
Education
Bachelor of Science - Healthcare Assistant and Health Science
The Open University
Milton Keynes 10.2022 -
LEVEL 3 NVQ - HEALTH and SOCIAL CARE
Stanford University
NCFE LEVEL 2 CERTIFICATE - UNDERSTANDING THE CARE AND MANAGEMENT OF DIABETES
EDI LEVEL 2 NVQ - HEALTH and SOCIAL CARE
NVQ Level 3 - NHS CARE CERTIFICATE
COLCHESTER HOSPITAL UNIVERSITY
Colchester, Essexundefined
Colchester Institute
01.2008 - 01.2010
Skills
- Healthcare ethical standards understanding
- Use of medical software
- Knowledge of nhs policies
- Patient dignity preservation
- Respecting cultural differences
- Equipment sterilisation
- Tact and diplomacy
- CPR certification
- Disability support
- NHS Health Checks
- Clinical record-keeping
- Empathy and compassion
- Person-centred care plans
- Documentation development
- Housekeeping
- Safeguarding knowledge
REFERENCES
- Lerio Dayaon (Sister Lead) Ophthalmology Department (ESNEFT NHS)
Primary Care Centre, Turner Road, Colchester, CO4 5JR
(E-mail )Lerio.Dayaon@esneft.nhsuk
(Contact Number) 07776 484616
- Richard Mason (Manager) Jamesons Care NCG,
Jamesons Care NCG, Suite 7, The Centre, The Crescent, Colchester Business Park CO4 9QQ
(Contact Number) 07508 098988
- Leslie Atanacio (Team Lead) Jamesons Care NCG
Jamesons Care NCG, Suite 7, The Centre, The Crescent, Colchester Business Park CO4 9QQ
(Contact Number) 07738241140
- Alice Banda (Manager) Tall Trees Nursing Home
Tall Trees Nursing Home, Oaks Place, Mile End Road, Colchester, CO4 5XR
(Contact Number) 01206 809654
- Jennie Green (Registered Nurse) Tall Trees Nursing Home
Tall Trees Nursing Home, Oaks Place, Mile End Road, Colchester, CO4 5XR
(Contact Number) 07399240845
Timeline
Bachelor of Science - Healthcare Assistant and Health Science
The Open University
10.2022 -
Ophthalmology Healthcare Assistant
Ophthalmology Department (ESNEFT NHS)
06.2022 - 12.2025
Support Worker
Jamesons Care (National Care Group)
10.2019 - 06.2025
Adult Care Worker
Ashpark House
10.2018 - 10.2019
Care Assistant
Tall Trees Nursing Home
10.2010 - 10.2018
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Colchester Institute
01.2008 - 01.2010
NCFE LEVEL 2 CERTIFICATE - UNDERSTANDING THE CARE AND MANAGEMENT OF DIABETES
EDI LEVEL 2 NVQ - HEALTH and SOCIAL CARE
LEVEL 3 NVQ - HEALTH and SOCIAL CARE
Stanford University
NVQ Level 3 - NHS CARE CERTIFICATE
COLCHESTER HOSPITAL UNIVERSITY