Joshua Williams CV
Ipswich
Summary
I am a hardworking and self-motivated individual with strong problem solving abilities and willingness to learn. My communication skills mean i am a productive team member who enjoys discussing ideas with my team and implementing creative and unique solutions.
Overview
2
2
years of professional experience
9
9
years of post-secondary education
Work history
Insurance Claims Handler
WNS
Ipswich, Suffolk
- Used exceptional organisational abilities to handle a diverse range of claims in the motor department
- Updated relevant parties on claim developments, offering continued advice and support to meet client needs.
- Ensured positive customer experiences throughout the claim life cycle from FNOL to closing the claim
- Was promoted to shift leader within 8 months
Willis Towers Watson
2019.07
Work placement in the Reinsurance department of WTW
-Placing broker
-Claims
-Catastrophe Modelling
-Binding authority agreements
Team Member
Greggs
2018.06 - 2020.01
- Working as part of a team, preparing food, serving customers at the tills, preparing food in the ovens, completing on the job assessment programmes, general cleaning at end of the day
- I often took on a supervisory role helping new/existing members of staff with the general day to day running and administration of the store if my manager were off the shop floor.
Sales Assistant
John Lewis
Ipswich
2017.10 - 2017.12
- Working in the bed linen department, advising customers on the items for sale and any queries that they may have
- Working behind the main tills
- General customer services
- Work experience to date or volunteering:
Education
Bachelor of Science - Economics with Psychology
University of Essex
Colchester 2020.10 - 2023.06
A-Levels -
Northgate High School
IpswichGCSEs -
Ipswich School
Ipswich 2011.09 - 2017.07
Skills
Problem solving
Presentational skills
Proficient in client relation
Ability to work as a team
Volunteering
I was a member of the Ipswich School Christchurch park green team. We completed environmental improvements around the park,
Voluntary teaching assistant for Whitehouse community primary school, Ipswich.
Interests
Hobbies and Interests: , Running, Chess, Python
Timeline
Bachelor of Science - Economics with Psychology
University of Essex
2020.10 - 2023.06
Willis Towers Watson
2019.07
Team Member
Greggs
2018.06 - 2020.01
Sales Assistant
John Lewis
2017.10 - 2017.12
GCSEs -
Ipswich School
2011.09 - 2017.07
Insurance Claims Handler
WNS
A-Levels -
Northgate High School