Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic

Joshua Titchener

Ely,Cambridgeshire

Summary

Hard working young person with a strong background in giving good customer service. Adept to fostering positive visitor experiences. Demonstrates exceptional attention to detail, team collaboration and quick learning ability.

Overview

3
3
years of professional experience
7
7
years of post-secondary education

Work history

Store colleague

Tesco PLC
Ely, Cambridgeshire
2025.09 - Current

- Provided excellent customer service by addressing queries and resolving complaints swiftly.

- Assisted customers with product selection, resulting in increased customer satisfaction.

- Maintained accurate stock levels by performing regular inventory checks.

- Performed cash handling tasks to facilitate smooth transactions at the checkout.

- Ensured store cleanliness for a presentable and welcoming environment.

- Handled high-pressure situations efficiently during holiday seasons ensuring smooth operations throughout the day.

- Fulfilled replenishment duties during peak hours, ensuring product availability at all times.

- Accommodated special requests from customers whilst maintaining a pleasant shopping experience for them.

Antique shop salesperson

Waterside Antiques
Ely, Cambridgeshire
2025.04 - 2025.09

- Packed purchased goods carefully, preventing potential damage.

- Managed inventory effectively to prevent stock shortages.

- Enhanced customer experience by providing detailed information about antique pieces.

- Balanced cash register at end of day ensuring accuracy in financial records.

- Ensured optimal display of antiques in shop to attract potential buyers.

- Maintained cleanliness and orderliness of the shop, enhancing overall shopping environment.

- Developed strong relationships with regular customers for improved sales.

- Handled delicate items with utmost care to avoid damage or loss.

Bird enclosure cleaner and handler

Raptor Foundation
Ely, Cambridgeshire
2025.03 - 2025.04

- Secured premises at end of shift, ensuring safety of all areas.

- Performing flying displays with birds of prey in front of large crowds of people

- Cleaned out bird enclosures to an exceptional standard, ensuring attention to detail and organisation of both enclosure and equipment.

- Conversating with visitors about the birds and answering any questions they desire the answers to.

- Adhered to health and safety regulations to maintain safe environment for customers.

Seasonal store colleague

Tesco PLC
Ely, Cambridgeshire
2024.11 - 2025.01

- Accommodated special requests from customers whilst maintaining a pleasant shopping experience for them.

- Aided in visual merchandising to enhance product visibility and appeal.

- Fulfilled replenishment duties during peak hours, ensuring product availability at all times.

- Worked flexibly across various store departments broadening scope of knowledge and skills.

Work experience

Veterinary clinic
Witchford, Cambridgeshire
2024.05 - 2024.07

- Carried out day to day duties accurately and efficiently.

- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

- Conversated with employees to learn about the needs of animals and information about them.

- Demonstrated respect, friendliness and willingness to help wherever needed.

Visitor engagement

Cambridge museum of zoology
Ely, Cambridgeshire
2023.10 - 2024.03

- Greeting visitors warmly, enhancing first impressions and encouraging return.

- Developed targeted presentation strategies to communicate complex scientific concepts to diverse audience groups, improving visitor engagement.

- Created inclusive learning environments adapting communication to accommodate various visitor demographics and knowledge levels.

Education

Level 3 - Animal Management

College of West Anglia
Cambridge, Gloucestershire
2023.09 - 2025.06

GCSEs - Mathematics, English, Spanish, Biology, Chemistry, Physics, Geography and ICT.

Ely College
Ely
2018.09 - 2023.06

Skills

- Communication

- Confidence

- Fast learning

- Product stocking

- Patience

- Stock rotation practice

- Inventory awareness

Price tagging

- Basic mathematics

- Cash handling

- Customer Service

- Salesmanship

- Store cleaning

- Product labelling

- Manual lifting

- Punctuality

- Organisation

- Inclusive and attentive

- Experience

- Social awareness

Affiliations

  • Gym and running
  • Chess
  • Football
  • Arsenal (videogame)
  • Motor cops
  • Languages

Languages

Spanish
Intermediate
German
Intermediate

Timeline

Store colleague

Tesco PLC
2025.09 - Current

Antique shop salesperson

Waterside Antiques
2025.04 - 2025.09

Bird enclosure cleaner and handler

Raptor Foundation
2025.03 - 2025.04

Seasonal store colleague

Tesco PLC
2024.11 - 2025.01

Work experience

Veterinary clinic
2024.05 - 2024.07

Visitor engagement

Cambridge museum of zoology
2023.10 - 2024.03

Level 3 - Animal Management

College of West Anglia
2023.09 - 2025.06

GCSEs - Mathematics, English, Spanish, Biology, Chemistry, Physics, Geography and ICT.

Ely College
2018.09 - 2023.06
Joshua Titchener