RAPHAEL STANTON
BRISTOL
Summary
I am a 19-year-old ambitious young man who has recently completed a Level 3 Extended Diploma in Uniformed Public Services. Alongside my previous studies, I have spent 3 years in retail, now full time, which has given me valuable and varied experience in customer-led roles whilst exploring interpersonal skills and gaining more independence. I am hard working, reliable and have fantastic time management skills and always strive to achieve results and personal growth. I have a full UK driving licence and a valid enhanced DBS certificate. I am looking to broaden my work experience and versatility in a rewarding new environment.
Overview
2
2
years of professional experience
Work history
Customer Service Assistant
Lidl
2025.11 - Current
- Multitasking across all aspects and departments within the store in order to support its success including within busy environments.
- Monitoring inventory and carrying out stock take procedures.
- Maintaining efficient scan speeds to ensure customers get a quick and friendly checkout service.
- Responsible for money handling and cashing up tills at the end of each shift.
- Assisted customers with product enquiries for enhanced shopping experiences.
Online Service Colleague
ASDA
2025.04 - 2025.11
- Online customer order picker through Asda Online, Just Eat & Uber Eats
- Responsible for managing department in evening shifts.
- Complying with and maximising efficient “pick speed” targets.
- Helping and supporting customers shopping in store and Click and Collects and ensuring customers experience an excellent order process.
- Consistently providing excellent “best before” dates, alternatives and substitutes to ensure that customer satisfaction is always prioritised.
Team Member
Greggs
2024.11 - 2025.04
- Complying with food hygiene and health and safety regulations.
- Providing consistent exceptional customer service and ensuring every customer feels valued in an often busy and pressure led environment.
- Upselling products to maximise weekly sales targets.
- Predicting peak periods to ensure stock replenishment.
- Money handling and using computers for stock takes and analysing sales targets.
Voluntary Support Worker
Wheatfield Primary School
2024.01 - 2025.03
- Voluntary support work at Wheatfield Primary School across 2024-2025.
- Supervising children.
- Helping teachers to prepare the class.
- Managing pupil behaviour.
- Assisting with Maths & English work.
- Supporting children with additional needs.
- Motivating and encouraging children during lessons.
Sales Assistant
Card Factory
2023.09 - 2024.11
- Providing a recognised and trusted customer rapport within the local community.
- Successfully cross selling items to increase key performance indicators and average sales per customer.
- Being responsible for cash, operating tills and stock takes.
- Performing as part of a small team and working with colleagues to merchandise and support stock control.
Skills
- Excellent communication skills - verbally and written
- Ability to adapt to different situations
- Able to work well within diverse teams and independently
- Logical and meticulous in my work and planning
- Exceptional customer service skills and strategies
- IT literate - able to confidently use Office 365 and other digital systems
EDUCATION
SGS College, Bristol 2023-2025
Level 3 Extended Diploma Uniformed Services - Merit
Hanham Woods Academy 2018-2023
7 GCSE's at grades 4 and above
Timeline
Customer Service Assistant
Lidl
2025.11 - Current
Online Service Colleague
ASDA
2025.04 - 2025.11
Team Member
Greggs
2024.11 - 2025.04
Voluntary Support Worker
Wheatfield Primary School
2024.01 - 2025.03
Sales Assistant
Card Factory
2023.09 - 2024.11