Joshua Richards
Bournemouth,Dorset
Summary
I am a highly motivated and enthusiastic individual with a passion for customer service and retail. Through various personal and academic projects, I have developed a strong understanding of providing excellent customer experiences and maintaining high operational standards. Drawn to organizations that prioritize community engagement and sustainability, I believe my proactive attitude, strong work ethic, and attention to detail make me a suitable candidate to contribute meaningfully to your team. I am currently studying Psychology and Counselling at Bournemouth University, where I aim to work diligently in a university and work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Retail assistant
Essar
Shifnal, Shropshire
07.2025 - 08.2025
- Collaborated with store manager to identify fast-selling products and restock accordingly.
- Delivered excellent customer service by answering queries and providing product information.
- Maintained clean shop floor, promoting a welcoming environment.
- Handled cash register operations efficiently, minimising queue lengths at checkouts.
- Assisted in stock replenishment to maintain store appearance.
- Handled transactions, maintaining accurate till records.
Teaching Assistant in Secondary Schools (work exp)
Coppice Performing Arts School
Wolverhampton, West Midlands
03.2023 - 03.2023
- Supervised and supported SEN pupils to complete in-class activities.
- Established positive relationships with students, leading by example and responding appropriately to classroom needs.
- Supplied teachers with detailed and regular feedback on pupils' achievement, progress and problems.
Education
A-Levels -
St Thomas More Catholic School Willenhall
Wolverhampton, West Midlands 08.2024 - 08.2024
GCSEs -
St Thomas More Catholic School Willenhall
Wolverhampton, West MidlandsSkills
- SEN Support
- Health and safety awareness
- Group and individual instruction
- Money management
- Customer management
- Customer interaction
- Punctuality
- Team working
- Clear speaker
Affiliations
- Worked for various people in carboot sales where I would sell a wide range of items, from freshly-made donuts to Jo-Jo bows.
Certification
- Mental health ambassador at St Thomas More Catholic School Willenhall, where I would take part in assemblies and address mental health issues, along with this I would be open to talking to students about issues they may be having.
Timeline
Retail assistant
Essar
07.2025 - 08.2025
A-Levels -
St Thomas More Catholic School Willenhall
08.2024 - 08.2024
Teaching Assistant in Secondary Schools (work exp)
Coppice Performing Arts School
03.2023 - 03.2023
GCSEs -
St Thomas More Catholic School Willenhall
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