Joshua Nicholson
Edinburgh
Summary
Experienced Crew Trainer with over ten years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures.
Overview
11
11
years of professional experience
Work History
Crew Trainer
McDonald's Restaurant
06.2013 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
Compliance Certificate - HABC Award For Door Supervisor in SIA (SCQF Lv6)
Blueprint Training
Edinburgh04.2016
Skills
- Customer Service
- Employee Training
- Team Leadership
- POS Systems
- Sanitation and cleaning
- Opening and closing procedures
- Product Knowledge
- Policies and Procedures
- Equipment Maintenance
- Continuous Development
- Corporate Goals and Targets
- Attention to Detail
Improving my health in the gym
It's great for stress relief and overall health
Languages
English
Native language
Afrikaans
Intermediate
B1
Additional Information
Born 30/03/1995 in Johannesberg, South Africa
Immigrated to Scotland in 2013
Became a UK citizen in 2021
Timeline
Crew Trainer
McDonald's Restaurant
06.2013 - Current
Compliance Certificate - HABC Award For Door Supervisor in SIA (SCQF Lv6)
Blueprint Training
Similar Profiles
Emmit BonninEmmit Bonnin
Crew Member at McDonald's RestaurantCrew Member at McDonald's Restaurant
Michel PaulinMichel Paulin
Crew Team Member at McDonald's RestaurantCrew Team Member at McDonald's Restaurant
Nargis AfzallyNargis Afzally
Order Taker at McDonald's RestaurantOrder Taker at McDonald's Restaurant
Ivan AlanisIvan Alanis
Crew Trainer at McDonald's RestaurantCrew Trainer at McDonald's Restaurant
Hon Kit KwokHon Kit Kwok
Cleaning operative at The City of Edinburgh CouncilCleaning operative at The City of Edinburgh Council