Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Joshua Jennings

Handf,Cheshire

Summary

Retail professional with emphasis on customer service and team collaboration. Can enhance store operations through meticulous organisation and product knowledge, fostering environment that prioritises customer satisfaction. Skilled in communication, problem-solving, and multitasking, ensuring smooth store functioning and maximising sales.

Overview

7
7
years of professional experience
6
6
years of post-secondary education

Work history

Store colleague

Tesco Superstore
Handforth
12.2024 - 01.2025
  • Carried out day-to-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Completed customer orders with speed and accuracy.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.

E-Commerce Technical Assistant

Sosandar
Wilmslow, Cheshire
04.2024 - 10.2024
  • Designed Excel spreadsheets to clearly capture and display data.
  • Achieved maximum customer satisfaction by offering tailored and consistent service.
  • Monitored automated systems to confirm accuracy and function.
  • Liaised with contractors to support site and systems maintenance.
  • Presented information clearly and concisely to engage technical and non-technical audiences.
  • Investigated issues affecting group operations and helped correct problems.
  • Handled communications and meetings with clients to organise and distribute data.

E-Commerce Associate

Platform
Stockport, Greater Manchester
09.2022 - 03.2024
  • Optimised website conversion to increase sales and reduce abandoned carts.
  • Communicated and coordinated pricing changes to web and customer service teams for implementation.
  • Coordinated promotional activities and campaigns to boost e-commerce revenue.
  • Integrated new products and collections into e-commerce platform.
  • Audited website content to maintain accuracy and relevance for up-to-date online presence.
  • Updated and edited copy to align with SEO requirements and improve search visibility.
  • Utilised Google Analytics for sales and product optimisation, extracting insights to enhance online performance.
  • Researched competitors pricing and products to inform marketing campaigns.
  • Prepared logistics documentation, including shipping manifests and customs clearance forms.
  • Switched between jobs quickly and efficiently to help with ad-hoc tasks.
  • Audited inventory levels to facilitate restocking processes.

Analyst intern

West Pier Partners
05.2021 - 03.2022
  • Translated complex information into clear takeaways and recommendations using both qualitative and quantitative methods.
  • Identified and highlighted opportunities to leverage learned knowledge to drive meaningful business impact.
  • Monitored and communicated industry trends, noting impact on consumer behaviour.
  • Analysed large data sets and provided resulting business intelligence.
  • Worked across multiple departments to gain valuable business insights.

Bar Staff

The Colony
Wilmslow, Cheshire
04.2018 - 12.2019
  • Refilled bar counter and fridges with snacks, ice and drinks.
  • Took and placed orders at bar and tables.
  • Acted as bar, floor, or stewarding team depending on venue needs.
  • Rotated stock regularly, reducing waste from expired products.
  • Restocked bar efficiently during busy periods.
  • Served customers to foster a friendly atmosphere.

Education

A-Levels - Mathematics

Cheadle Hulme School
Cheadle
09.2018 - 05.2020

A-Levels - Further Mathematics

Cheadle Hulme School
Cheadle
09.2018 - 05.2020

A-Levels - Business Management

Cheadle Hulme School
Cheadle
09.2018 - 05.2020

Certificate of Higher Education - Accounting and Financial Management

University of Sheffield
Sheffield
09.2021 - 05.2022

Skills

  • Communications
  • Customer service
  • Computer competencies
  • Merchandising and display management
  • Teamwork and collaboration
  • Retail marketing
  • Effective communicator

Languages

English
Native

Timeline

Store colleague

Tesco Superstore
12.2024 - 01.2025

E-Commerce Technical Assistant

Sosandar
04.2024 - 10.2024

E-Commerce Associate

Platform
09.2022 - 03.2024

Certificate of Higher Education - Accounting and Financial Management

University of Sheffield
09.2021 - 05.2022

Analyst intern

West Pier Partners
05.2021 - 03.2022

A-Levels - Mathematics

Cheadle Hulme School
09.2018 - 05.2020

A-Levels - Further Mathematics

Cheadle Hulme School
09.2018 - 05.2020

A-Levels - Business Management

Cheadle Hulme School
09.2018 - 05.2020

Bar Staff

The Colony
04.2018 - 12.2019
Joshua Jennings