Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
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Joshua France

Leeds,United Kingdom

Summary

Dedicated professional with a strong focus on service mindedness and a friendly disposition, excelling in customer service and bill calculation. Demonstrates exceptional menu memorisation skills, ensuring efficient and accurate service delivery. Committed to enhancing customer satisfaction through attentive and personalised interactions, aiming to contribute positively to team success and organisational goals.

Overview

2
2
years of professional experience

Work history

Waiter

Nan's Thai Cafe
Leeds, United Kingdom
09.2021 - 11.2023
  • Maintained professional appearance throughout shifts, reflecting positively on establishment image.
  • Demonstrated proficiency in using Point of Sale systems for accurate billing.
  • Delivered excellent customer service through friendly and polite interaction.
  • Worked collaboratively with kitchen staff for efficient service delivery.
  • Relayed feedback from customers to management for continuous improvement.
  • Handled payment transactions to guarantee smooth customer checkout process.
  • Maintained knowledge of menu items, leading to accurate order taking.
  • Helped reduce waiting times by swiftly clearing tables after use.

Education

GCSEs - Music, and Art

Leeds City Academy
Leeds
02.2018 - 06.2021

A-Levels - Math, Media ,and Games Design

Notredame Sixthform College
United Kingdom
09.2021 - 06.2024

Certificate of Higher Education - Computer Science

Leeds Beckett University
Leeds
09.2024 -

Skills

  • Service mindedness
  • Friendly disposition
  • Bill calculation
  • Customer Service
  • Menu memorisation

Languages

English
Fluent
Thai
Native

Affiliations

  • Flute playing
  • Video editing using Adobe Premiere Pro
  • Image editing using Photoshop

Timeline

Certificate of Higher Education - Computer Science

Leeds Beckett University
09.2024 -

Waiter

Nan's Thai Cafe
09.2021 - 11.2023

A-Levels - Math, Media ,and Games Design

Notredame Sixthform College
09.2021 - 06.2024

GCSEs - Music, and Art

Leeds City Academy
02.2018 - 06.2021

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Joshua France