Ethan Haller
London,Camden
Summary
A dedicated and service-focused individual, with a drive and passion to succeed. Multi-lingual with a robust experience in quality restaurant establishments. A friendly and positive approach with both team-members and guests.
Overview
2
2
years of professional experience
Work history
Waiter
Cinder Restaurant
St John's Wood, City of Westminster
10.2024 - 05.2025
- Waiter service for both lunch and dinner
- Relayed feedback from customers to management for continuous improvement
- Completed side duties such as refilling condiments, contributing to organised workplace
- Demonstrated proficiency in using Point of Sale system for accurate billing
- Ensured cleanliness of restaurant area
Waiter
Il Gattopardo
Albermarle Street, City of Westminster
12.2023 - 05.2024
- Waiter for dinner service
- Liaised with kitchen staff for prompt order delivery to customers
- Maintained knowledge of menu items, leading to accurate order taking
- Mitigated complaints effectively by empathetically listening and offering solutions
- Worked collaboratively with kitchen staff for efficient service delivery.
- Handled payment transactions to guarantee smooth customer checkout process
Waiter
Drawing Room, Brown's Hotel, Rocco Forte Hotels
Albemarle Street, City of Westminster
01.2023 - 12.2023
- Dining and afternoon tea service
- Enhanced customer satisfaction by promptly attending to queries and requests
- Increased guest average spend through upselling
- Managed table settings for optimal dining experience
- Helped reduce waiting times by swiftly clearing tables after use
- Ensured cleanliness of restaurant area with regular sweeping and wiping
- Worked collaboratively with kitchen staff for efficient service delivery
Education
Degree in International relations - Politics and international relations
University of Nottingham
Nottingham 09/2024 -
A-Levels - Business, Sociology, Spanish
JFS
London 09/2022 - 06/2024
GCSEs - English, Italian, Spanish, Drama, Mathematics, History, Science,
JFS
London 09/2022 - 06/2023
Skills
- Friendly disposition
- Speaks English, Italian and Spanish
- Meal recommendation
- Silver service experience
- Bill calculation
- Sales persuasion
- Dining etiquette knowledge
- Special dietary requirements understanding
- Patient and calm nature
- Handling difficult customers
- Reservation software navigation
- Stock inventory control
- Restaurant software utilisation
- Serving techniques
- Service mindedness
- Cash handling
- Customer Service
- Payment Processing
- Product knowledge
Timeline
Waiter
Cinder Restaurant
10.2024 - 05.2025
Waiter
Il Gattopardo
12.2023 - 05.2024
Waiter
Drawing Room, Brown's Hotel, Rocco Forte Hotels
01.2023 - 12.2023
Degree in International relations - Politics and international relations
University of Nottingham
09/2024 -
A-Levels - Business, Sociology, Spanish
JFS
09/2022 - 06/2024
GCSEs - English, Italian, Spanish, Drama, Mathematics, History, Science,
JFS
09/2022 - 06/2023
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