Joshua Bowles
Newcastle upon Tyne,Tyne and Wear
Summary
Proactive student searching for hospitality experience. Eager to learn new skills and gain work experience. Equipped to collaborate effectively and excel in dynamic, fast-paced settings. As well as an attentive professional with broad experience in tidying and maintaining appearance of venue. Goes extra mile to assist customers and team. Flexible to different working shifts and schedule. Industrious individual with motivation to gain work experience. Physically fit and can stand long periods. Willing to work under pressure. I am a Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work history
Glass Collector
The Quays Pub
DARLINGTON, Durham
2023.04 - 2024.03
- Improved atmosphere of establishment with regular upkeep and tidying tasks.
- Facilitated rapid turnover of tables by quick removal and replacement of used glasses on the bar counter.
- Assured customer satisfaction through timely service and resolution of complaints.
- Enhanced safety in work environment by promptly clearing broken glassware.
- Managed stock levels of glassware to ensure adequate supplies during busy periods.
- Offered assistance to bar staff during peak hours to maintain smooth operation.
Glass Collector
Avalon Club
DARLINGTON, Durham
2023.03 - 2023.04
- Adhered to health and safety regulations whilst handling glass items, reducing risk of injury.
- Assisted in inventory management, ensuring sufficient availability of clean glassware at all times.
- Ensured proper hygiene standards were upheld with thorough cleaning practices.
- Demonstrated excellent time-management skills in task completion, contributing to smoother operations.
Education
Bachelor of Science - BSC (HONS) Professional Policing
Northumbria University
Newcastle upon Tyne 2024.09 -
A-Levels - Travel and Tourism A and B, Criminology
Queen Elizabeth Sixth Form
United Kingdom, England 2020.09 - 2023.09
Skills
Table clearing efficiency
Clear communication
Self motivated
Basic computer literacy
Night shift experience
Customer Service
Calm under pressure
Timeline
Bachelor of Science - BSC (HONS) Professional Policing
Northumbria University
2024.09 -
Glass Collector
The Quays Pub
2023.04 - 2024.03
Glass Collector
Avalon Club
2023.03 - 2023.04
A-Levels - Travel and Tourism A and B, Criminology
Queen Elizabeth Sixth Form
2020.09 - 2023.09