Joshua Bowler

As a waiter at Down Hall hotel I have learnt to deliver exceptional customer service and dining experiences to guests in a fast-paced hotel environment. Greeting and seating customers, provided menu recommendations and ensured a timely order delivery while maintaining a professional manner. Working with kitchen and bar staff to fulfil special requests and accommodating dietary requirements, helping to enhance guest satisfaction. Maintaining a clean and organised restaurant, making sure all strict hygiene and safety standards are followed through. I have learnt multitasking skills and strong communication, looking after multiple tables during peak busy hours. Obtained customer feedback to improve service experience and provide recommendations to kitchen staff, to contribute to the hotels reputation.