Josh Polecina
Harrow Weald,Harrow
Summary
Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work history
Barista
CUPP - Harrow
Harrow on the Hill, Harrow
11.2024 - 12.2024
- Promoted seasonal beverages effectively increasing their uptake.
- Managed high volume orders during peak hours maintaining quality of service.
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Offered personalised beverage recommendations, enhancing customer rapport.
- Collaborated with team members during busy periods improving workflow efficiency.
- Delivered exceptional service to customers for their enjoyment and comfort.
Basketball official
HoopGrade ltd
Harrow Weald, Harrow
06.2022 - 08.2022
- Worked hard to learn all required tasks quickly to maximise performance.
- Displayed outstanding multi-tasking by working both the shot clock and judging out-of-bounds calls when the other officials were away.
- Worked closely with other sporting officials to discuss hard-to-call rule violations.
- Managed timekeeping duties, ensuring appropriate pace of play.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Education
A-Levels - Chemistry, Mathematics, Psychology
St Dominic's sixth form college
Harrow on the Hill, Harrow 09/2023 - 06/2025
GCSEs - Sciences, Mathematics, Business, English
St Joan Of Arc Catholic School
Rickmansworth, Hertfordshire 09/2018 - 06/2023
Skills
- Tea brewing expertise
- Multitasking proficiency
- Resilience during long shifts
- Cash register use
- Customer Service
- Menu memorisation
Timeline
Barista
CUPP - Harrow
11.2024 - 12.2024
Basketball official
HoopGrade ltd
06.2022 - 08.2022
A-Levels - Chemistry, Mathematics, Psychology
St Dominic's sixth form college
09/2023 - 06/2025
GCSEs - Sciences, Mathematics, Business, English
St Joan Of Arc Catholic School
09/2018 - 06/2023
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