Md Faysal Sarker
London
Summary
Experienced and fast-paced barista with over 15 months experience at Costa Coffee across multiple busy London locations, currently working in a high-volume Barking store. Achieved 100/100 in Costa Check (Cold Drinks), demonstrating strong product knowledge and quality standards. Experienced in allergen-safe customer service, training new baristas, till reconciliation, and store closing procedures. Reliable, adaptable, and confident delivering excellent service in fast-paced environments
Overview
1
1
year of professional experience
Work History
Barista
Costa coffee Franchise
London, Barking
08.2025 - I currently work here
- Responsible for store closing procedures, including cleaning, safety checks, and stock organisation.
- Prepared a wide range of coffee and tea beverages, adhering to precise recipes and presentation standards.
- Cleaned equipment, disposed of waste and cashed-up registers for thorough store closing processes.
- Maintained high hygiene, food safety, and cleanliness standards at all times.
Barista
Costa coffee
London, Canon Strret
04.2025 - 09.2025
- Experienced in serving customers with allergen requirements, providing accurate product information and ensuring safe preparation procedures.
- Experienced in till reconciliation and end-of-day cash handling, ensuring accurate cash balancing and secure closing procedures.
- Successfully completed Costa Check, achieving 100/100 in Cold Drinks.
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
- Trained and supported new barista trainees, ensuring correct drink preparation, hygiene standards, and customer service quality.
Barista
Costa coffee
London, Victoria
11.2024 - 04.2025
- Exhibited knowledge of various coffee blends for enhanced customer experience.
- Enhanced bar efficiency by keeping work areas tidy and well-stocked.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Demonstrated proficiency in operating espresso machines with precision and care.
- Uphold excellent relationships with regular clients fostering loyalty and repeat business.
- Promoted seasonal beverages effectively increasing their uptake.
- Streamlined order taking process, reducing wait times for customers' convenience.
- Trained new staff members on café operations, fostering teamwork and consistency.
- Maintained cleanliness of the café area whilst preparing orders.
Education
Bachelor of Arts - Law
University of Roehampton
01-2027
Skills
- Tea brewing expertise
- Beverage presentation
- Creative coffee presentation
- Latte artistry
- Resilience during long shifts
- Knowledge of coffee beans
- Basic computer literacy
- Cash register proficiency
- Milk steaming and frothing
- Recipe following precision
- Barista equipment maintenance
- Hot chocolate making
- Cash register use
- Handling customer complaints
- Knowledge of dietary restrictions
- Coffee grinding techniques
- Team player
- Specialty coffee
- Speedy and efficient
- Latte art
Languages
Bengali
English
Timeline
Barista
Costa coffee Franchise
08.2025 - I currently work here
Barista
Costa coffee
04.2025 - 09.2025
Barista
Costa coffee
11.2024 - 04.2025
Bachelor of Arts - Law
University of Roehampton