Josh Arnold
Bedlington ,Northumberland
Summary
Dedicated professional with a strong foundation in customer service and merchandising, known for communication excellence and resilience. Demonstrates hard work and determination, complemented by strong listening skills and a team player attitude. Proficient in cash handling, with a focus on delivering exceptional service and achieving organisational goals.Friendly and approachable, bringing strong communication and problem-solving skills for the work space . Demonstrates the ability to listen and respond to feedback and instructions. Hard working employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Customer assistant
Co-op
Choppington , Northumberland
05.2024 - Current
- Participated actively in staff meetings contributing valuable insights towards improving store performance.
- Operated till systems smoothly, streamlining check-out process for customers.
- Provided excellent customer service to ensure repeat business.
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Upheld company policies whilst interacting with customers to maintain brand reputation.
- Offered prompt solutions to maintain customer satisfaction.
- Tagged products quickly and accurately with price tags and stickers.
Delivery driver
Pronta pizza
Cramlington, Northumberland
10.2024 - 02.2025
- Handled fragile items carefully, resulting in zero damage complaints.
- Provided excellent customer service, enhancing company reputation.
- Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
- Improved client satisfaction by delivering packages promptly and accurately.
- Handled cash transactions accurately and efficiently
- Reduced fuel costs with efficient route planning.
Mr Vapor LTD
Ashley Arnold
Stakeford, Northumberland
08.2020 - 05.2023
- Carried out day-to-day duties accurately and efficiently.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Received deliveries and stocked goods on shelves efficiently for easy accessibility.
- Followed company policies and guidelines strictly maintaining standards of operation.
- Kept the workplace tidy and clean, ensuring all floors and worktops were clean
- Handled stock with care and all stock was replenished in an orderly manor
- Accurate stock takes were took weekly to maintain company standards
Education
GCSEs - School
The Blyth Academy
Blyth, Northumberland 09.2018 - 06.2023
Higher National Diploma - Sports Coaching and development level 3 extended diploma
Newcastle College
Newcastle upon Tyne 09.2023 - 05.2025
Skills
- Customer Service
- Merchandising
- Communication excellence
- Hard working
- Determined
- Strong listening skills
- Team player
- Cash Handling
- Resilient
Affiliations
- Going to the gym
- Playing football
- Spending time with friends and family members
- Travelling to new places
Accomplishments
Maths grade 4, English language 7, English literature grade 4, Art and design grade 4, Combined science grade 5, Food technology grade 5, Geography grade 3.
Exetended level 3 diploma in college.
I was also the captain of my football team in college as i Played for NUFC foundation u19s.
Certification
Full UK driving license
Timeline
Delivery driver
Pronta pizza
10.2024 - 02.2025
Customer assistant
Co-op
05.2024 - Current
Higher National Diploma - Sports Coaching and development level 3 extended diploma
Newcastle College
09.2023 - 05.2025
Mr Vapor LTD
Ashley Arnold
08.2020 - 05.2023
GCSEs - School
The Blyth Academy
09.2018 - 06.2023