Summary
Overview
Work history
Education
Skills
Timeline
Generic

JOSEPHINE udeagha

Harlow,Essex

Summary

Healthcare professional with extensive experience in personal care assistance and palliative care. Expertise in clinical documentation, medication administration, and infection control. Proven ability to comfort patients, manage catheters, and monitor nutrition effectively. Committed to enhancing patient well-being through efficient data entry and first aid skills.

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Offering strong candidate with background in healthcare support, knowledgeable about patient care, communication, and maintaining clean and safe environment. Adept at building rapport with patients and colleagues, demonstrating empathy and reliability. Ready to use and develop organisational, interpersonal, and caregiving skills in Health Care Assistsnt role.

Compassionate individual with strong communication and problem-solving skills, well-suited for role as Healthcare Support Worker. Proven abilities in teamwork and adaptability, ready to provide high-quality patient care. Dedicated to making positive difference in patients' lives through support and assistance.

Overview

10
10
years of professional experience
9
9
years of post-secondary education

Work history

Health care / support worker

Heritage Staffing Services
Harlow, Essex
05.2022 - Current
  • Assisted patients with daily living activities such as bathing dressing and meal preparation.
  • Monitored patient conditions and reported any changes to senior staff to ensure proper care.
  • Provided emotional support and companionship to patients fostering a positive environment.
  • Coordinated with multidisciplinary teams to develop and implement personalised care plans.
  • Maintained accurate documentation of patient progress and care provided adhering to regulations.
  • Implemented infection control protocols ensuring a safe and hygienic environment for patients.
  • Practised infection control standards to maintain patient health and safety.
  • Communicated sensitively with patients whilst respecting privacy and dignity at all times.

Female Hostel Matron

Stella Maris College
Abuja, Nigeria
04.2021 - 03.2022
  • Coordinated daily activities and schedules to ensure smooth operation of hostel environment.
  • Supervised and supported residents in maintaining cleanliness and orderliness throughout living spaces.
  • Implemented health and safety protocols to create a secure and welcoming atmosphere for all residents.
  • Facilitated conflict resolution among residents to promote a harmonious communal living experience.
  • Organised recreational activities and events to enhance social interaction and community building.
  • Monitored inventory of supplies and resources to ensure availability and proper maintenance of facilities.
  • Provided guidance and support to staff and volunteers in their roles and responsibilities.

Customer service representative

Dewsat Services Limited -
Owerr, Nigeria
08.2018 - 04.2021
  • Delivered exceptional customer service by resolving inquiries and complaints effectively.
  • Assisted in training new team members on company policies and customer interaction techniques.
  • Provided accurate product information to customers, ensuring clarity and understanding of features.
  • Handled multiple customer queries simultaneously whilst maintaining a high level of service quality.
  • Engaged in regular feedback sessions to identify areas for personal development and skill enhancement.
  • Collaborated with team members to improve service delivery processes and enhance customer satisfaction.

Youth worker

Ministry Of Health(Department Of Finance and Audit
Enugu, Nigeria
12.2015 - 11.2016
  • Developed and implemented engaging programmes to promote personal development and social skills among youth.
  • Facilitated workshops and activities to encourage teamwork and communication amongst participants.
  • Provided guidance and support to at-risk youth, helping to build resilience and self-esteem.
  • Collaborated with local organisations to create opportunities for community involvement and engagement.
  • Monitored and evaluated individual progress, adjusting support plans to meet specific needs.
  • Assisted in training and mentoring new staff, sharing best practices and fostering a supportive environment.

Education

Bachelor of Science - NUTRITION AND DIETETICS

Imo State University
Owerri, Nigeria
09.2010 - 07.2015

Senoir Secondary Certificate in Education - Home Economis

Fedral Government Girls College
Bwari, Nigeria
02.2004 - 11.2007

Skills

  • Incontinence support
  • Data entry efficiency
  • Nutrition monitoring
  • Comforting distressed patients
  • Catheter management
  • Blood pressure measurement
  • Palliative care experience
  • Patient observations
  • First Aid
  • Personal care assistance
  • Basic life support
  • Infection prevention and control
  • Dementia awareness
  • Medication Administration
  • Clinical documentation
  • Hazardous waste disposal

Timeline

Health care / support worker

Heritage Staffing Services
05.2022 - Current

Female Hostel Matron

Stella Maris College
04.2021 - 03.2022

Customer service representative

Dewsat Services Limited -
08.2018 - 04.2021

Youth worker

Ministry Of Health(Department Of Finance and Audit
12.2015 - 11.2016

Bachelor of Science - NUTRITION AND DIETETICS

Imo State University
09.2010 - 07.2015

Senoir Secondary Certificate in Education - Home Economis

Fedral Government Girls College
02.2004 - 11.2007
JOSEPHINE udeagha