Dedicated healthcare professional with extensive expertise in patient care and support, specialising in infection prevention and control, dementia awareness, and safeguarding vulnerable adults. Proficient in clinical communication, report-writing, and maintaining confidentiality while delivering compassionate care to the elderly and disabled. Skilled in personal hygiene assistance, patient observations, and first aid, with a strong commitment to ensuring safety through COVID-19 sanitisation procedures and hazardous waste disposal. Adept at developing person-centred care plans and managing clinical documentation to enhance patient outcomes. Aspires to further contribute to healthcare excellence by advancing skills in patient risk management and safeguarding practices.
Overview
16
16
years of professional experience
Work history
Health care support worker
Black Country NHS foundations trust
West Bromwich, Sandwell
11.2022 - 11.2025
Provided emotional support for patients and their families during difficult times.
Facilitated social activities for patients, boosting morale and wellbeing.
Practised infection control standards to maintain patient health and safety.
Improved patient comfort by assisting with daily personal hygiene tasks.
Worked closely with multidisciplinary team to deliver holistic care.
Maintained a clean, safe environment for all patients.
Provided companionship and emotional support to distressed or lonely residents.
Documented patient observations accurately for healthcare team's reference.
Ensured timely delivery of meals and refreshments, maintaining hydration levels of patients.
Communicated sensitively with patients whilst respecting privacy and dignity at all times.
Support worker
CareTech
Smethwick , Sandwell
06.2019 - 11.2022
Provided transportation for medical appointments, ensuring timely arrival.
Prepared nutritious meals that met special dietary needs of clients.
Assisted in maintaining a clean environment for improved client health.
Enhanced wellbeing of patients by providing emotional support and companionship.
Promoted physical activity through assistance with exercises improving overall health condition of the client.
Provided companionship during outings contributing to an active social life for clients.
Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
Used excellent communication and interpersonal skills to engage and interact with individuals in need.
Built strong patient relationships through compassionate care and friendly rapport building.
Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
Planned, prepared and served meals for clients, strictly following prescribed dietary orders.
Health care assistant
Barnet and Chase farm hospital
London, Barnet
04.2010 - 06.2014
Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
Assisted in patient care, improved comfort and well-being.
Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
Monitored vital signs of patients with meticulous attention to detail for accurate readings.
Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
Kept detailed records of patient progress, assisted medical staff in treatment planning.
Assisted in all aspects of personal care, retaining comfort and dignity.
Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
Worked closely with nurses to maintain high levels of communication.
Maintained confidentiality and compliance standards for optimised patient care.
Completed care documentation and monitored patient progress to achieve up-to-date records.
Monitored client health conditions and reported immediate issues to manager.
Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
Submitted reports to manager regarding status of client.
Monitored patients' conditions closely and escalated concerns to senior staff.
Care assistant
Bupa care homes
London Colney, Hertfordshire
08.2009 - 04.2010
Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
Assisted in daily living activities for enhanced patient comfort.
Encouraged independence among patients whilst assisting them with tasks.
Aid in mobility exercises which resulted in improved physical strength among elderly residents.
Respected privacy and dignity of each resident during provision of care services.
Provided emotional support to patients, improving their mental wellbeing.
Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
Monitored vital signs of patients for early detection of health complications.
Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
Ensured safe environment by maintaining orderliness and cleanliness in the facility.
Assisted in all aspects of personal care, retaining comfort and dignity.
Delivered high-quality care to clients with disabilities, achieving care plan objectives.
Submitted reports to manager regarding status of client.
Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
Completed documentation of care, hospital actions and patient activities for up-to-date client records.
Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.
Accompanied clients to important appointments.
Fed clients with severe limitations and assisted more mobile clients with self-feeding.
Education
Certificate of Higher Education - Health and social care
Ascend college
West Bromwich, Sandwell
12/2018 - 06/2019
Certificate of Higher Education - Care
Ascend college
Westbromwich Sandwell
12/2018 - 06/2019
GCSEs - Maths
Dudley College of Technology
Dudley
02/2014 - 06/2015
GCSEs - English
Dudley College of Technology
Dudley
02/2014 - 06/2015
Skills
Basic life support
Infection prevention and control
Dementia awareness
Patient washing and bathing
Report-writing
Safeguarding vulnerable adults
Patient hygiene management
Infection control protocol
Resident washing and dressing
Meal and drink service
ESR
Patient risk management
Infection Control
Confidentiality maintenance
COVID-19 sanitisation procedures
Measuring temperature and pulse
Personal hygiene assistance
Clinical communication
Confidential record management
Personal care assistance
First Aid
Patient observations
Incontinence support
Comforting distressed patients
Blood pressure measurement
Disability support
Compassionate care
Safeguarding of children and vulnerable adults
Person-centred care plans
Elderly care
Patient safeguarding
Hazardous waste disposal
Clinical documentation
Safeguarding
Hoist operation
Record-keeping
Equipment cleaning and sterilisation
Affiliations
Travelling
Gardening
Cooking
Languages
English
Fluent
Swahili
Fluent
Kikuyu
Native
Timeline
Health care support worker
Black Country NHS foundations trust
11.2022 - 11.2025
Support worker
CareTech
06.2019 - 11.2022
Health care assistant
Barnet and Chase farm hospital
04.2010 - 06.2014
Care assistant
Bupa care homes
08.2009 - 04.2010
Certificate of Higher Education - Health and social care