Josephine Opoku
Manchester,United Kingdom
Summary
Second-year Business Technology student at Manchester Metropolitan University, aspiring to a career in Project Management within business and technology. Strong academic foundation in digital business, programming, system analysis, and data management, with growing skills in SQL, web development, and data visualisation. Reliable, adaptable, and eager to contribute to real-world projects while building experience in digital solution design and user-centric innovation.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Customer sales assistant
Superdry
Telford, Telford and Wrekin
2022.11 - 2023.01
- Executed visual merchandising displays to increase product appeal.
- Prioritised tasks effectively in fast-paced retail settings.
- Ensured compliance with health and safety regulations within the retail environment.
- Provided exceptional service, boosting repeat business rates.
- Worked to tight deadlines, problem-solved in real time, and collaborated with diverse teams
Receptionist & Court Monitor
Flip Out
Telford, Telford and Wrekin
2023.05 - Current
- Ensured the availability of up-to-date content on company brochures and promotional material for prospective clients' use.
- Ensured safety compliance and handled queries, strengthening responsibility and communication.
Crew / lobby member
McDonald’s
Telford, Telford and Wrekin
2024.07 - 2025.04
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
Sales assistant
JD Sports
Manchester, Greater Manchester
2025.06 - Current
- Monitor trends in consumer behaviour with keen attention to detail.
- Demonstrate products effectively, leading to increased sales conversions.
- Deliver exceptional after-sales service, encouraging repeat business.
- Enhance customer service by effectively addressing queries and complaints.
Education
Bachelor of Science - Business Technology
Manchester Metropolitan University
Manchester 2024.09 -
Diploma of Higher Education - Business
Telford College
Telford, Telford and Wrekin 2022.09 - 2024.06
GCSEs -
The Telford Priory School
Telford, Telford and Wrekin 2017.09 - 2022.06
Skills
- Project Management Fundamentals: Task prioritisation, time management, teamwork
- Technical: HTML, CSS, JavaScript, SQL (beginner), Data Visualisation
- Business & Digital Systems: Business information systems, system analysis, Industry 40 awareness
- Transferable: Strong communication, customer service, collaboration, and adaptability
- Tools: Microsoft Office Suite (Word, Excel, PowerPoint), basic data handling
Certification
Completed: Cert Prep: Word Associate - Microsoft Office Specialist for Microsoft 365 Apps
Completed: Cert Prep: PowerPoint Associate - Microsoft Office Specialist for Office 2019
Completed: Cert Prep: Outlook Associate - Microsoft Office Specialist for Office 2019 and Office 365
Completed: Cert Prep: Word Associate - Microsoft Office Specialist for Microsoft 365 Apps
Accomplishments
Volunteering Leader & Project Manager for BBC Children in Need.
Organised my volunteering group into fitting roles, to raise money for Children In Need. Successfully led my group to winning first place for raising the most funds.
Affiliations
I enjoy exploring how emerging technologies such as AI, automation, and Industry 4.0 shape the business landscape, and I actively build skills in SQL, data visualisation, and web design to strengthen my problem-solving and digital creativity. Beyond academics, I am a singer for the Pensa Manchester choir, where I collaborate with others in performances. I also contribute to planning events and activities for workshops and social gatherings, which has developed my organisation and project coordination skills. I enjoy networking and attending business-related events, staying up to date with new ideas and building connections.
Timeline
Sales assistant
JD Sports
2025.06 - Current
Bachelor of Science - Business Technology
Manchester Metropolitan University
2024.09 -
Crew / lobby member
McDonald’s
2024.07 - 2025.04
Receptionist & Court Monitor
Flip Out
2023.05 - Current
Customer sales assistant
Superdry
2022.11 - 2023.01
Diploma of Higher Education - Business
Telford College
2022.09 - 2024.06
GCSEs -
The Telford Priory School
2017.09 - 2022.06