Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOSEPH VELLACHALIL

Newport south wales

Summary

Experienced professional with a strong background in warehouse operations, material-handling equipment, and inventory systems, including expertise in SAP, Oracle, and WMS software. Demonstrates exceptional organizational skills, attention to detail, and adherence to workplace safety standards while excelling in team collaboration and leadership. Proficient in Microsoft Office Suite, CRM software, and data analysis tools, with a proven ability to enhance customer satisfaction and drive operational efficiency. Adept at problem-solving, time management, and fostering teamwork to achieve business objectives. Committed to leveraging skills in logistics and customer service to contribute to streamlined operations and sustained growth.

Flexible Customer Assistant with professional experience delivering outstanding service within high-volume retail environment. Diligently processing deliveries, maintaining optimum stock levels and ensuring exceptional customer care at all times.

Overview

3
3
years of professional experience
11
11
years of post-secondary education

Work History

Customer assistant

Tesco Extra
Newport
04.2022 - 04.2023
  • Improved customer relations by promptly addressing queries and concerns.
  • Increased sales through suggestive selling techniques.
  • Provided excellent customer service to ensure repeat business.
  • Communicated daily offers to customers, promoting in-store deals and discounts.
  • Operated till systems smoothly, streamlining check-out process for customers.
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
  • Assisted customers with product selection to ensure satisfaction.
  • Dealt effectively with customer complaints, resolving issues professionally and amicably.
  • Ensured health and safety regulations complied within work premises at all times.
  • Stocked shelves regularly for easy access to products by customers.

Warehouse Operator

Amazon
Newport
01.2020 - 01.2022
  • Company Overview: Amazon Adecco's mission by leveraging my skills in warehouse operations and teamwork. www.interestingsite.com
  • Hardworking and reliable warehouse operator with 2 years of experience in fast-paced logistics environments.
  • Skilled in inventory management, operating warehouse equipment, and ensuring efficient order fulfillment.
  • Adept at maintaining high safety standards and meeting tight deadlines.
  • Amazon Adecco's mission by leveraging my skills in warehouse operations and teamwork. www.interestingsite.com
  • Used forklifts for swift movement of heavy items.
  • Packaged products securely for prevention of damage during transportation process.
  • Handled fragile goods delicately, minimising product damage during transport.
  • Stacked pallets, creating an organised storage system.

Education

GCSE -

St Joseph's RC High school
01.2014 - 01.2019

A Level - undefined

St Joseph's RC High school
01.2019 - 01.2021

Bachelors of Business Administration - undefined

Coventry University
01.2021 - 01.2025

Skills

  • Warehouse operations
  • Forklifts
  • Pallet jacks
  • Material-handling equipment
  • Inventory systems
  • SAP
  • Oracle
  • WMS software
  • Attention to detail
  • Organizational skills
  • Workplace safety standards
  • Team collaboration
  • Communication
  • Microsoft Office Suite
  • Excel
  • PowerPoint
  • Word
  • CRM software
  • Data analysis tools
  • Leadership
  • Problem-solving
  • Teamwork
  • Time management
  • Customer satisfaction enhancement
  • Sales persuasion
  • Team player
  • Customer Service

Timeline

Customer assistant

Tesco Extra
04.2022 - 04.2023

Bachelors of Business Administration - undefined

Coventry University
01.2021 - 01.2025

Warehouse Operator

Amazon
01.2020 - 01.2022

A Level - undefined

St Joseph's RC High school
01.2019 - 01.2021

GCSE -

St Joseph's RC High school
01.2014 - 01.2019
JOSEPH VELLACHALIL