Summary
Overview
Work history
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Joseph Swarbrick

Brighton,ENG

Summary

Dedicated professional with expertise in draught systems and bar equipment usage, complemented by strong skills in product inventorying and alcohol service etiquette. Demonstrates exceptional patience endurance and tactful complaint handling, ensuring a seamless customer experience. A collaborative team player committed to maintaining high standards of service and efficiency.

Well-versed in hospitality industry with focus on bartending. Deliver exceptional customer experiences and maintain smooth bar operations.. Quick learner with ability to remain calm under pressure.

Overview

2
2
years of professional experience
20
20
years of post-secondary education
1
1
Certification

Work history

Bartender

Greyhound Pub Keston
London, Bromley
02.2023 - 02.2024
  • Communicated clearly with kitchen staff for seamless coordination of food orders.
  • Demonstrated knowledge of drink recipes for improved customer experience.
  • Checked identification of customers to ensure legal drinking age compliance.
  • Managed stock levels efficiently, preventing shortage during peak hours.
  • Resolved customer complaints promptly to maintain good relationships.
  • Maintained a very clean and organised bar, enhancing customer satisfaction.

Lifeguard

Mytime Active
Beckenham, Bromley
06.2022 - 09.2023
  • Carried out daily operational checks of equipment for optimal performance.
  • Performed routine maintenance tasks for clean and safe facilities.
  • Conducted regular pool inspections to ensure hygiene standards.
  • Coordinated with other lifeguards for efficient work flow during peak hours.
  • Maintained order in swimming areas with effective rule enforcement.

Front of house team member on food van

Toasted food van
London
01.2022 - 11.2022
  • Cooperated closely with other team members to meet and exceed guests' expectations.
  • Delivered consistent professional service whilst handling multiple tasks simultaneously.
  • Enhanced guest experience with a friendly and helpful attitude.
  • Contributed to team success by maintaining cleanliness and organisation in work areas.
  • Helped in set up and pack up.

Education

GCSEs -

Hayes Secondary School
West Wickham, Bromley
04.2001 - 09.2021

A-Levels - Economics, Politics, Media Studies

Hayes Sixth Form

Skills

  • Patience endurance
  • Knowledge on draught systems
  • Bar equipment usage
  • Product inventorying
  • Alcohol service etiquette
  • Tactful complaint handling
  • Teamwork skills

Affiliations

  • Learning French
  • Boxing
  • playing guitar

Certification

Driving license

First Aid certified

References

References available upon request.

Timeline

Bartender

Greyhound Pub Keston
02.2023 - 02.2024

Lifeguard

Mytime Active
06.2022 - 09.2023

Front of house team member on food van

Toasted food van
01.2022 - 11.2022

GCSEs -

Hayes Secondary School
04.2001 - 09.2021

A-Levels - Economics, Politics, Media Studies

Hayes Sixth Form

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Joseph Swarbrick