Summary
Overview
Work history
Education
Skills
Personal Information
Timeline
Generic

Joseph Bury

Stretford,Manchester

Summary

I am a reliable and clear communicator, who is able to learn new working methods with determination to progress my career further and become an essential team player using time management, IT, customer service and sales skills developed at Grace Overseas Ltd and B&Q.

Overview

7
7
years of professional experience

Work history

UK & Warehouse Operations consultant

Grace overseas LTD
Manchester
11.2020 - Current

In my current role I arrange work for a large and busy warehouse managing export across the UK. I am allocated a portfolio of customers to provide email and telephony service to effectively manage companies as a customer completing export deliveries through our warehouse. I manage these customers and maintain a good relationship whether that be answering queries via email and phone or completing admin tasks to then lead onto generating more business for the company. Also within this role I offer services out to potential new customers, providing information and quotes.

Trade point Sales advisor

B&Q Trafford Park
Manchester
06.2020 - 11.2020
  • During my role as a sales advisor at the B&Q trade point, I communicated directly with various small building firms whilst providing support on orders, also identifying needs of current jobs and to see if we could sell and provide more bulk materials that they may have needed to sufficiently complete their current jobs. Generating more business directly for B&Q via trade point.

Temporary Warehouse Worker

Grace Overseas Ltd
Trafford Park
09.2019 - 03.2020
  • Warehouse work on zero hour contract, including packing, picking, pallet truck work, working in a team with deadlines… Reference available – please see below… (Mandy, tweak as necessary)

Temporary Trainee Office Clerk

Grace Overseas Ltd
Trafford Park
02.2019 - 05.2019
  • Working in busy Import / Export office, completing general office tasks, including IT work, customer service, filing paperwork, checking and sending emails, and dealing with general phone calls; also one day per week in the warehouse.
  • Reference available on request via MD Sarah Taylor.
  • Email: Sarah.t@graceoverseas.com
  • Tel: 0161 873 7304

Temporary Trainee Office Clerk

Grace Overseas Ltd
Trafford Park
02.2019 - 05.2019
  • Working in busy Import / Export office, completing general office tasks, including IT work, customer service, filing paperwork, checking and sending emails, and dealing with general phone calls; also one day per week in the warehouse.
  • Reference available on request via MD Sarah Taylor.
  • Email: Sarah.t@graceoverseas.com
  • Tel: 0161 873 7304

Movement to Work Placement

British Gas / Centrica
Manchester & Stockport
  • 2-week’s work experience in Manchester & Stockport Offices, learning about a various customers’ calls in Contact Centres, Engineering Learning Centres & Field Operations: accompanying Engineers installing and servicing heating products & energy systems (Certificate available).

Education

British Gas / Centrica
Stretford, Manchester
01.2019 -

Game Design / TV & Film

UTC@MediaCityUK
09.2018 - 12.2018

GCSE Grades

Lostock College

Skills

  • Excellent and clear telephony communication skills
  • Highly proficient IT skills
  • Experience working in fast paced high pressure environment dealing with face to face B2B situations
  • Customer and personal service shadowed experienced call takers at British gas, answered customer calls in a busy contact centre

Personal Information

  • Availability: Available for immediate start
  • ID Type: National insurance no.
  • ID Number: PH 67 53 69 B

Timeline

UK & Warehouse Operations consultant

Grace overseas LTD
11.2020 - Current

Trade point Sales advisor

B&Q Trafford Park
06.2020 - 11.2020

Temporary Warehouse Worker

Grace Overseas Ltd
09.2019 - 03.2020

Temporary Trainee Office Clerk

Grace Overseas Ltd
02.2019 - 05.2019

Temporary Trainee Office Clerk

Grace Overseas Ltd
02.2019 - 05.2019

British Gas / Centrica
01.2019 -

Game Design / TV & Film

UTC@MediaCityUK
09.2018 - 12.2018

Movement to Work Placement

British Gas / Centrica

GCSE Grades

Lostock College
Joseph Bury