Joseph Buckland
Ottery St Mary
Summary
A highly competent chef with extensive experience in customer-facing roles, known for thriving in busy environments and staying calm under pressure. Demonstrates exceptional skills in public speaking, team building, and resourcefulness. Proven expertise in inventory management and catering work from a previous chalet host role in France
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Chalet Host
Skiworld
La plagne, Tarentaise
2025.11 - 2026.04
- Carried out day-to-day duties accurately and efficiently.
- Received the highest GSQ positive feedback in the resort.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Cooked and prepared meals to a high standard
- Showed a strong ability in managing time
Bar tender and engineer
Basement 45
Bristol
2023.09 - 2024.03
- Helping with the Music Equipment upkeep and also taught new users how to set up and use the equipment properly.
- Strictly followed company safety regulations, eliminating workplace accidents and incidents.
- Aided in event running and planning and successfully ran club nights open to students and the public on multiple occasions.
- Communicated safely to coordinate with team members in noisy and fast-paced environments.
Fruit Chopper and server
The Fruit Cup
2022.01 - 2023.01
- Worked as a food vender at multiple festivals in the summers of 2022 and 2023. I aided set up and pack down at the start and end of each festival and then during i would serve drinks that we had made to punters and other members of staff around the site.
- Ran a trailer at Reading Festival 2022 where i was in charge of 3 other members of staff. I was responsible for food safety and good customer service to punters.
- Early starts and late finishes makes me no stranger to long hours and sometimes there would only be a 24 hour layover between festivals.
Sales assistant and spares specialist
Plumbase
Exmouth
2020.01 - 2022.01
- Sales advisor to Plumbers and Gas Engineers in and around Devon. I had clients all over Devon due to my natural ability to research products well and find the best and quickest answers to solve problems.
- Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
- Followed company procedures and guidelines for smooth retail operations.
- Built lasting relationships with clients through customer service interactions.
Sound technician
Sidmouth youth theatre
Sidmouth
2017.01 - 2019.01
- Programmed the sound for multiple theatre shows in the Manor Pavillion theatre, Sidmouth. I was in charge of up to 14 microphones at one time along with a band and sound effects rack. The smallest error would ruin the immersion of the show.
- References available upon request
Bar Manager
Stonegate Pubs
Bristol, Gloucestershire
2024.07 - 2025.08
- Improved staff performance through regular feedback sessions and training programmes.
- Managed cash handling procedures, reducing discrepancies in the daily tally.
- Trained new staff on customer service protocols to enhance guest experience.
- Coordinated events at the venue, leading to increased bookings.
- Fostered positive relationships with customers enhancing their loyalty towards the establishment.
- Mentored junior staff members fostering a supportive work atmosphere.
- Promoted special offers and events via social media platforms boosting brand visibility.
- Conducted routine safety checks to adhere to health and safety regulations in premises.
- Handled customer complaints effectively, ensuring repeat business from satisfied patrons.
- Streamlined bar operations by implementing efficient inventory management strategies.
- Monitored stock levels to avoid any potential shortages during peak hours.
Education
Bachelor of Science - Creative Music Technology
UWE
Bristol 2022.09 - 2025.05
A-Levels - Drama, photography and Geography
Sidmouth college
Devon 2016.09 - 2018.06
Skills
- Thrives in busy environments
- Knows how to stay calm in stressful situations
- Extremely experienced in customer facing rolls
- Very competent chef from previous chalet host roles and catering work experience in England
- Public speaking
- Team building
- Resourcefulness
- Inventory management
ACHIEVEMENTS
- Current co-owner of an established music brand in Bristol and Exeter that goes by DYNMCS.
- Current President of UWE Hub Radio. In charge of all broadcasts onto DAB radio and manage a team of radio hosts who broadcast Daily.
- Successfully raised £5,000 to travel to Indonesia and aid in the development of property rebuilding for the local indigenous in 2018.
Certification
Level 2 food safety and hygiene -
Manual handling in the workplace certificate -
Fire safety certificate
Timeline
Chalet Host
Skiworld
2025.11 - 2026.04
Bar Manager
Stonegate Pubs
2024.07 - 2025.08
Bar tender and engineer
Basement 45
2023.09 - 2024.03
Bachelor of Science - Creative Music Technology
UWE
2022.09 - 2025.05
Fruit Chopper and server
The Fruit Cup
2022.01 - 2023.01
Sales assistant and spares specialist
Plumbase
2020.01 - 2022.01
Sound technician
Sidmouth youth theatre
2017.01 - 2019.01
A-Levels - Drama, photography and Geography
Sidmouth college
2016.09 - 2018.06