Daisy Bragason

• Oversaw daily chalet operations, keeping the property clean and guest-ready with two full changeovers per week and consistently high standards of hygiene and presentation.
• Planned and prepared all meals, including a full English breakfast each morning, freshly baked afternoon tea cakes, and a three-course dinner each evening, while managing weekly stock takes and placing accurate food orders.
• Delivered a tailored guest experience by offering expert recommendations on ski routes, local dining, and activities, ensuring guests made the most of their time in the resort.

• Managed daily chalet operations, ensuring a clean, tidy, and welcoming environment for guests throughout their stay.
• Prepared and served meals, including a hearty breakfast each morning and a full three-course dinner every evening, bespoke to guest preferences.
• Provided personalized guest experiences, organizing ski/snowboard lessons, booking lunch spots, offering local recommendations to enhance their stay in Morzine and accompanying guests on slopes around Portes du Soleil.
• Completed Level 2 Food Hygiene and Safety for Catering

• Provided excellent customer service in a fast-paced Middle Eastern restaurant, taking orders, serving guests, and ensuring a welcoming dining experience.
• Handled barista and bartending duties, preparing a variety of drinks while maintaining efficiency and accuracy during busy shifts.
• Maintained cleanliness and organization, including washing up, clearing tables, and keeping the restaurant spotless to uphold high hygiene standards.

• Fostered positive customer interactions with people from diverse backgrounds, utilizing bilingual communication skills to support both French and English-speaking customers.
• Assisted customers in locating products, providing personalized recommendations, and delivering high-quality service while acting as a personal shopper for international clientele.
• Stocked and organized shelves, ensuring product availability and a visually appealing shopping environment.

Waitress/Barmaid | PNY | 2022-2023

• Thrived in fast-paced and bustling environments, contributing to the smooth functioning of the front-of-house operations.
• Effectively communicated with kitchen and bar staff, fostering a collaborative work environment that optimized service delivery.
• Consistently provided attentive and professional service to diverse clientele, catering to the unique needs of both native French customers and tourists from around the world.
  

• Excelled in a high-pressure, team-oriented environment at a premier wedding and event venue, ensuring impeccable standards were maintained throughout private events.
• Demonstrated versatility by efficiently serving food, managing the bar, and collaborating seamlessly with team members to deliver high-quality service.
• Trained new team members with positive reinforcement and respectful, motivational coaching.

• Crafted personalized specialty drinks, tailoring them to exact customer requests and preferences, showcasing adaptability in a fast-paced environment.
• Utilized outstanding memorization skills to uphold an extensive drinks menu, demonstrating in-depth knowledge of ingredients and recipes for efficient and personalized customer service.
• Facilitated effective communication and teamwork among staff, ensuring the cohesive and smooth operation of a bustling and thriving bar.