Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Accomplishments
References
Timeline
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Joseph Ball

Ellesmere Port,cheshire

Summary

Dedicated professional with a strong foundation in customer service, leisure and sports and fitness, complemented by proficiency in cash handling and quality assurance. Demonstrates strategic thinking and time-management skills, ensuring efficient closing procedures and effective stock rotation. Known for a positive motivational attitude, stress tolerance, and the ability to work collaboratively as a team player while taking initiative. For example, I am a part of a rugby team, Port Sunlight and also play for a five a side football team twice a week. Committed to maintaining high standards of cleanliness and safety through experience from my past employments. Eager to leverage trainability and heavy lifting capabilities in a dynamic work environment due to my continuing fitness goals.

Overview

1
1
year of professional experience

Work history

Crew member

McDonald's
Elton, Cheshire
10.2024 - Current
  • Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
  • Managed inventory levels for efficient operations during peak hours.
  • Offered menu recommendations based on customer preferences improving their dining experience.
  • Acted as team player by helping colleagues finish their tasks.
  • Used fryers , grills, and microwaves while following safety guidelines.
  • Maximised restaurant cleanliness and accessibility.
  • Operated cash registers accurately, ensuring proper handling of transactions.
  • Warmly greeted customers and proactively reduced wait times.
  • Facilitated smooth flow of customers by effectively managing queues during rush hours.
  • Addressed questions, concerns and complaints of customers.
  • Trained in food safety and hygiene practices.

Cashier

Jerry's Burgers and Desserts
Little Sutton, Cheshire
06.2024 - 09.2024
  • Communicated product information to customers, driving informed purchases.
  • Assessed notes and vouchers to determine validity and decrease fraudulent activities.
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.
  • Educated customers on promotions, offers and special events to enhance product sales.
  • Kept checkouts areas and general store clean and orderly.
  • Balanced till at end of day, maintaining accurate records.

Education

A-Levels - Spanish

Neston High School
Neston, Cheshire
09.2023 -

A-Levels - English Literature

Neston High School
Neston, Cheshire
09.2023 -

GCSEs - Mathematics

Neston High School
Neston
09.2018 - 06.2023

GCSEs - English

Neston High School
Neston, Cheshire
09.2018 - 06.2023

GCSEs - Science

Neston High School
Neston, Cheshire
09.2018 - 06.2023

Duke of Edinburgh Gold -

Neston High School
Neston, Cheshire
09.2023 - 09.2024

Skills

  • Closing procedures
  • Commercial Awareness
  • Stock rotation understanding
  • Quality Assurance
  • Cash handling proficiency
  • Dishwashing and cleaning
  • Strategic thinking
  • Time-management
  • Customer Service
  • Team player
  • Initiative taking
  • Heavy lifting
  • Trainable
  • Positive attitude
  • Stress tolerance

Languages

Spanish
Advanced
English
Native

Affiliations

  • Football
  • Rugby
  • Gym
  • Padel

Accomplishments

    I completed the Duke of Edinburgh Gold award scheme in September 2024 through determination alongside a motivated mindset following a year of preparation, volunteering and planning. Moreover, between July 2024 and January 2025 I began a weight loss journey and have currently lost over 5 stone through disciplined dieting and consistent exercise. Following this, I have boosted my confidence and mental wellbeing as I continue to work out daily and improve my mental and physical wellbeing. In June of 2025 I will be travelling to America to work in a sports camp for three months taking care of children and ensuring their athletic success. After this I will be taking a further month to travel until returning to the UK in sptember.

References

References available upon request.

Timeline

Crew member

McDonald's
10.2024 - Current

Cashier

Jerry's Burgers and Desserts
06.2024 - 09.2024

A-Levels - Spanish

Neston High School
09.2023 -

A-Levels - English Literature

Neston High School
09.2023 -

Duke of Edinburgh Gold -

Neston High School
09.2023 - 09.2024

GCSEs - Mathematics

Neston High School
09.2018 - 06.2023

GCSEs - English

Neston High School
09.2018 - 06.2023

GCSEs - Science

Neston High School
09.2018 - 06.2023
Joseph Ball