Self-motivated and hardworking student with a proven track record in the fast-food industry. Providing exceptional customer service skills and a strong work ethic cultivated through hands-on experience in fast-food establishments. Demonstrated ability to thrive in fast-paced environments, prioritize tasks effectively, and deliver high-quality service under pressure. Proactive team player with excellent communication and interpersonal abilities, adept at collaborating with colleagues to ensure seamless operations and customer satisfaction. Eager to leverage practical experience to contribute effectively to a dynamic work environment.
Overview
2
2
years of professional experience
Work history
Crew member
McDonald's (AOJ Restaurants)
Whitefield, Borough of Bury
06.2023 - Current
Supported store goals by maximising sales opportunities and providing great quality service.
Addressed questions, concerns and complaints of customers.
Ran orders from kitchen to dining areas.
Achieved excellent customer service by greeting customers and meeting quality expectations.
Maximised restaurant cleanliness and accessibility.
Prepared products following restaurant portion and presentation standards.
Flexibly took on various roles to support workflow.
Trained in food safety and hygiene practices.
Served high volumes of guests in fast-paced service environments with exceptional customer care.
Operated cash register to take payments and process orders.
Maintained clean and sanitary food preparation areas and equipment.
Acted as team player by helping colleagues finish their tasks.
Shared product knowledge to answer customer questions and make suggestions.
Attended to customers with friendly and accurate service.
Prepared food and beverages within target timeframes.
Prepared and packaged orders with precise presentation skills.
Established professional relationships with peers to enhance productivity and teamwork.
Collaborated and offered support with extra tasks to meet team goals.
Warmly greeted customers and proactively reduced wait times.
Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.
Offered flexible working patterns to meet peak business demands.
Delivered customer orders within target timeframes.
Car wash attendant
Imo Car Wash
Oldham, Manchester
06.2022 - 10.2022
Inspected and maintained power washers, vacuums and scrubbers throughout self-service and vehicle wash areas.
Completed high volume of express services including exterior waxing, carpet shampooing and leather treatment.
Received cash and credit card payments from customers, returned correct change and maintained the professionalism of the environment.
Dealt with customer complaints in a polite and respectful manner to ensure a suitable outcome for both parties.
Customer service Representative/cashier at McDonald's Restaurants, Wendy's RestaurantsCustomer service Representative/cashier at McDonald's Restaurants, Wendy's Restaurants