Joseph Albajjaly
Worcester,Worcestershire
Summary
Dedicated professional with expertise in alcoholic beverage serving compliance and a strong focus on guest satisfaction. Demonstrates poise under pressure and excels in effective upselling techniques, contributing to increased revenue. Resilient in busy environments, ensuring adherence to food hygiene standards and maintaining comprehensive product knowledge. Committed to enhancing customer experiences while pursuing career growth within the hospitality industry.
Friendly and dedicated, equipped with excellent communication and customer service skills, plus ability to work well under pressure and in team settings. Possessing keen eye for detail and knack for problem-solving, ensuring guests have seamless and enjoyable dining experience. Ready to contribute to a thriving hospitality environment.
Overview
3
3
years of professional experience
Work history
Hotel Waiter
Whitehouse Hotel
Worcester, Worcestershire
2022.10 - Current
- Collaborated with kitchen staff for timely serving of meals.
- Understood importance of allergen awareness and consistently communicated this information when taking orders.
- Provided friendly and efficient service, enhancing guest dining experience.
- Adhered to hygiene standards to ensure food safety compliance.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Restaurant waiter
NICHI
Manchester
2024.09 - 2025.03
- Handled cash register operations, ensuring accurate transactions..
- Navigated busy dinner rushes without compromising quality of service.
- Upheld restaurant's high standards by maintaining personal grooming and uniform presentation.
- Prepared tables for guests and reset tables between customers.
Education
GCSEs -
Droitwich spa high school
Droitwich Spa, Worcestershire 09/2019 - 07/2024
NVQ Level 1 - Joinery and Carpentry
Malvern Collage Heart Of Worcestershire
Malvern, Worcestershire 09/2023 - 05/2024
NVQ Level 3 - Public services
Kidderminster collage
Kidderminster, Worcestershire 09/2025 -
Skills
- Alcoholic beverage serving compliance
- Guest satisfaction focus
- Poise under pressure
- Effective upselling techniques
- Resilient in busy environments
- Product upselling
- Food hygiene compliance
- Food hygiene standards
- Product knowledge
Timeline
Restaurant waiter
NICHI
2024.09 - 2025.03
Hotel Waiter
Whitehouse Hotel
2022.10 - Current
GCSEs -
Droitwich spa high school
09/2019 - 07/2024
NVQ Level 1 - Joinery and Carpentry
Malvern Collage Heart Of Worcestershire
09/2023 - 05/2024
NVQ Level 3 - Public services
Kidderminster collage
09/2025 -