Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
Generic

Jordan Randall

Aveley,United Kingdom

Summary

Loyal employee with extensive experience in training and mentoring, fostering team collaboration and productivity. Proven ability to develop and maintain a robust customer pipeline, driving new business opportunities. Expertise in administrative oversight, recruitment, and enhancing customer service processes. Ten years of experience managing multiple priorities effectively while maintaining a positive attitude and readiness for increased responsibilities.

Overview

10
10
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Buddy Trainer

Nandos
West Thurrock, Essex
02.2016 - Current
  • Streamlined onboarding process for quicker integration of new hires.
  • Regularly evaluated effectiveness of training modules and made necessary amendments, ensuring continuous improvement in workforce competency levels.
  • Monitored trainee progress, leading to more effective future training plans.
  • Ensured workplace safety with thorough training on proper equipment use.
  • Worked closely with management to identify gaps in employee skill sets.

Supervisor & Assistant Manager

Nandos
West Thurrock, Essex
01.2023 - 09.2024
  • Oversaw inventory management to avoid any shortage or excess stock issues.
  • Assisted in the recruitment process for hiring quality staff members.
  • Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
  • Ensured smooth operations with regular maintenance checks.
  • Conducted performance appraisals with employees for career development discussions.
  • Worked closely with management to manage staff levels and allocate resources for production plans.
  • Coordinated with management on operational issues providing solutions for better efficiency.

Education

A-Levels - Sports & Exercise Science

Palmer's College
Chadwell St Mary, Thurrock
09.2015 - 09.2017

GCSEs - GCSE

The Ockendon Academy
South Ockendon, Thurrock
09.2010 - 08.2014

Skills

  • Microsoft office suite proficiency
  • KPI tracking
  • Staff recruitment
  • Mentoring and coaching
  • Profit and Loss Analysis
  • Health and Safety Compliance
  • Equipment Maintenance
  • Inventory control
  • Training and Development
  • Project Management
  • Quality Assurance

Certification

Drivers Licence (8 years)

First Aid (2024)

Personal Licence (2024)

Various Food Hygiene / Health & Safety Training

References

Gemma Doyle:

01708862608

gemma.doyle@nandos.co.uk


Timeline

Supervisor & Assistant Manager

Nandos
01.2023 - 09.2024

Buddy Trainer

Nandos
02.2016 - Current

A-Levels - Sports & Exercise Science

Palmer's College
09.2015 - 09.2017

GCSEs - GCSE

The Ockendon Academy
09.2010 - 08.2014

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Jordan Randall