Summary
Overview
Work history
Education
Skills
References
Interests
Timeline
Generic

Charlie Pollard

Ipswich,Suffolk

Summary

A highly motivated professional with computer proficiency. Demonstrates excellent customer service skills and a passion for delivering outstanding service. A fast learner with a keen willingness to learn, aiming to maximise their skillset and build a career.

Overview

10
10
years of professional experience
2
2
years of post-secondary education

Work history

Buddy trainer

Nando’s Chickenland Limited
ipswich, suffolk
01.2019 - 05.2026
  • Managed cleanliness standards given by the company, cooked and prepared food keeping up with busy hours
  • Communication skills
  • Works good under pressure
  • Worked closely with management to identify gaps in employee skill sets.
  • Monitored trainee progress, leading to more effective future training plans.
  • Greeted each customer warmly, creating a friendly shopping environment.
  • Coordinated with team members for smooth shift transitions

Bartender / Host

The Gardeners Arms
01.2017 - 01.2019
  • Served customers efficiently with polite manners helped lead staff during busy times also able to independently manage the bar. Checked stocks and managed events.
  • Maintained a clean and organised bar, enhancing customer satisfaction.
  • Promoted special events and offers.

Front of house

Bears Bowling
01.2016 - 01.2017
  • Ensured guest interaction was positive and with the hope they would come back
  • carried out the required changeover and opening procedures keeping the restaurant/ bar clean
  • Passionate
  • Fun to work with

Education

Level 3 / A Level Equivalent - Art and design

Suffolk New College
Ipswich, Suffolk
01.2017 - 01.2019

Math / English GCSE -

Ipswich Academy

Skills

  • Computer proficiency (both PC and Mac)
  • Fast learner
  • Microsoft Word, Excel and Powerpoint
  • Keen willingness to learn
  • Excellent customer service skills
  • Passionate about delivering excellent service

References

If you are looking for specific references please contact me through emails or my phone number.

Interests

  • Gym/fitness
  • Travelling
  • Photography/videography

Timeline

Buddy trainer

Nando’s Chickenland Limited
01.2019 - 05.2026

Bartender / Host

The Gardeners Arms
01.2017 - 01.2019

Level 3 / A Level Equivalent - Art and design

Suffolk New College
01.2017 - 01.2019

Front of house

Bears Bowling
01.2016 - 01.2017

Math / English GCSE -

Ipswich Academy
Charlie Pollard