Jordan Mckinlay
Glasgow,Glasgow City
Summary
Highly adaptable professional with exceptional communication skills and a proven ability to work effectively both in teams and individually. Demonstrates strong problem-solving capabilities, ownership of tasks, and the ability to perform under pressure. Committed to maintaining high work quality, punctuality, and continuous learning. Skilled in teaching and flexible in various working environments.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Telecommunications engineer
Kelly Group
Glasgow, Glasgow City
08.2022 - Current
- Collaborated on major telecommunications projects, ensuring successful completion within deadlines.
- Evaluated new telecom products on the market, enabling informed procurement decisions.
- Coordinated with cross-functional teams to ensure seamless project execution.
- Conducted comprehensive system analyses, resulting in valuable insights for improvements.
- Achieved optimal network functionality with constant monitoring and adjustments.
- Resolved a multitude of complex issues swiftly under pressure, enhancing overall system reliability; Updated software regularly for optimal performance; Managed vendors effectively, ensuring quality and value from provided services.
- Maintained high industry standards by complying with regulations and guidelines at all times.
- Coordinated installation of new telecom equipment for improved communications infrastructure.
- Enhanced customer satisfaction with timely resolution of technical issues.
- Ensured maximum uptime of telecommunication systems, minimising service disruptions for clients.
- Travelled to off-site locations to complete necessary service work.
- Installed VOIP, digital and video telephony products for departments.
- Performed diagnostic check-ups to detect and diagnose hardware and software issues.
- Identified and resolved issues with current network systems to avoid bugs and errors.
- Responded to server alarms and emergency calls to address internal process.
- Troubleshot and repaired telephone, video conferencing and voicemail systems.
QC technician, chemical manufacturing
MSL Quality Chemicals
Glasgow, Glasgow City
09.2016 - 07.2022
- Identified potential contaminants in samples, ensuring product purity.
- Managed inventory of lab supplies; ordered replacements whenever necessary to prevent disruptions.
- Worked closely with Quality Assurance teams to maintain high standards of product safety and effectiveness.
- Documented all test data with great precision, bolstering credibility of findings.
- Assisted in developing new testing methods, enhancing overall productivity.
- Tracked changes in chemical compounds over time – provided valuable insights into long-term storage effects.
- Participated in audits whilst demonstrating compliance with company policies and industry standards.
- Trained new staff members, instilling best practices for reliable lab procedures and safety measures.
- Carried out analysis of raw materials-ensured they met required specifications before use in production.
- Ensured production quality by conducting routine tests on manufacturing chemicals.
- Coordinated with the production team, optimising workflow efficiency.
- Conducted regular maintenance on lab instruments to ensure accurate results.
- Handled sensitive equipment properly – maintained accuracy of measurements throughout testing phase.
- Implemented corrective action plans when necessary, mitigating any risks associated with faulty batch releases.
- Improved product consistency through meticulous monitoring of chemical reactions.
- Maintained safe working environment by strictly adhering to health and safety regulations.
- Disposed of hazardous waste following proper procedure.
- Scheduled and controlled production to meet agreed targets.
- Managed risk when working with chemical plants or in laboratory settings.
- Supervised laboratory operations to uphold facility standards.
Education
GCSEs - High School
St. Mungo's Academy
Glasgow, Glasgow City 08.2009 - 06.2015
Skills
* Communication skills
* Team work
* Time keeping
* Work Quality
* Learning new skills
* Adaptable
* Teaching
* Working under pressure
* Problem solving
* Ownership
* Working in a group/ Individual
* Flexible
Certification
Smart awards S002
S001 working at heights
Street Works Certificate
Disability support award
Full UK clean driving licence
Timeline
Telecommunications engineer
Kelly Group
08.2022 - Current
QC technician, chemical manufacturing
MSL Quality Chemicals
09.2016 - 07.2022
GCSEs - High School
St. Mungo's Academy
08.2009 - 06.2015