Jordan Hart
Fraserburgh,Aberdeenshire
Summary
Dedicated professional prison custody officer with 2 years experience in security procedures, behaviour management, demonstrating resilience and patience in high-pressure environments. Proficient in de-escalation techniques, incident report writing, and substance abuse understanding. Ensuring strong communication and control within a facility valuing commitment to continuously learning and self-improvement.
Overview
9
9
years of professional experience
Work history
Prison custody officer
G4S Security
Wellingborough, Northamptonshire
2024.03 - Current
- Monitored inmate behaviour and patterns
- Safeguarded prisoner welfare by conducting frequent welfare checks and providing necessary assistance when required.
- Adhered strictly to privacy guidelines whilst dealing with sensitive information about prisoners
- Facilitated communication between prisoners and their legal representation to ensure fair legal proceedings.
- Participated in training courses for personal development.
- Provided support for prisoner rehabilitation programmes to encourage positive change.
- Resolved conflicts amongst inmates, ensuring peaceful cohabitation within cells.
- Performed regular cell checks to maintain hygiene standards and safety protocols.
- Maintained secure environment by enforcing prison regulations and procedures.
- Followed strict protocol during emergency situations.
- Cooperated with colleagues during shift handovers, ensuring seamless continuity of care for inmates.
- Resolved incidents calmly, maintaining best-possible safety and security of prison staff and prisoners.
- Performed thorough searches of prisoners and cells to reduce contraband items.
- Stayed calm and poised during heated, difficult or stressful situations, alleviating conflicts.
- Built respectful but assertive relationships with prisoners, utilising innate negotiation abilities to maintain peace and promote positive environments.
Sales assistant
Halfords
Kettering, Northamptonshire
2017.03 - 2024.02
- Built strong relationships with regular customers for repeat business.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Demonstrated products effectively leading to increased sales conversions.
- Collaborated effectively with team members to meet sales targets.
- Assisted customers with product selection for optimal satisfaction.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Trained new staff members, fostering a supportive working environment.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
Education
GCSEs - Maths
Huxlow
Irthlingborough 2014.06 -
GCSEs - English
Huxlow
Irthlingborough, Northamptonshire 2014.06 -
GCSEs - Science
Huxlow
Irthlingborough, Northamptonshire 2014.06 -
GCSEs - Art
Huxlow
Irthlingborough, Northamptonshire 2014.06 -
OCR - Computer Hardware
Huxlow
Irthlingborough, Northamptonshire 2014.06 -
BTEC - Photography
Tresham College
Kettering 2015.06 -
ASDAN - Personal Effectiveness
Huxlow
Irthlingborough, Northamptonshire 2014.06 -
Cytech - Mechanics
Huxlow
Irthlingborough, Northamptonshire 2016.06 -
Skills
- Experience in duty of care
- Strong team player
- Hard working
- Willingness to learn new skills
- Self motivated
- Substance abuse understanding
- Behaviour management experienced
- Calm under pressure
- Experience in problem solving
- Drug and alcohol awareness
Affiliations
- Model painting
- Gaming
- Exploring nature
- Cooking
Accomplishments
Through my childhood I was part of the ATC (air traning corps) where I was given many opportunities. at the age of 14 I flew a plane, completed hikes, finished my bronze DofE, became a squadron marksman, gained the roll of leading cadet and so much more.
I have co-founded a successful mobile bike repair company.
www.jdbikes.co.
References
References available upon request.
Timeline
Prison custody officer
G4S Security
2024.03 - Current
Sales assistant
Halfords
2017.03 - 2024.02
Cytech - Mechanics
Huxlow
2016.06 -
BTEC - Photography
Tresham College
2015.06 -
GCSEs - Maths
Huxlow
2014.06 -
GCSEs - English
Huxlow
2014.06 -
GCSEs - Science
Huxlow
2014.06 -
GCSEs - Art
Huxlow
2014.06 -
OCR - Computer Hardware
Huxlow
2014.06 -
ASDAN - Personal Effectiveness
Huxlow
2014.06 -