Summary
Overview
Work history
Education
Skills
Timeline
Generic

Jordan Brown

Stockton-on-Tees

Summary

I am a dedicated and organised individual, I have good interpersonal skills and willing to learn and develop new skills and attend any training that is needed to always excel at any task that is given.

Time Served Plumbing & Heating Engineer offering Heating System expertise and proven efficacy in Service and Repair. Working tirelessly to problem-solve, diagnose and repair diverse heating systems in a timely manner for excellent productivity levels.

Overview

11
11
years of professional experience

Work history

Plumbing & Heating Engineer

J Brown Plumbing & Heating
Stockton-on-Tees
03.2013 - Current
  • Carried out thorough fault-finding to efficiently and accurately diagnosis and repair plumbing/heating system issues.
  • Provided out-of-hours service as needed to maintain company reputation for efficacy and efficiency.
  • Consistently adhered to health and safety standards in line with gas safe regulations, optimising productivity and minimising risk.
  • Maintained detailed, accurate records and time sheets for all completed plumbing work.
  • Advised customers about best appliances to install based on needs.
  • Diagnosed and repaired faults affecting proper performance of heating systems.
  • Completed all works to high standards in line with company and industry requirements.
  • Conducted boiler servicing, diagnosing faults and replacing defective parts.
  • Handled installation and maintenance work in domestic and commercial buildings.
  • Communicated with customers to explain correct operation of gas appliances and importance of regularly servicing gas applinces.
  • Worked to deadlines and timescales and liaised with other trades & customers for schedule changes.
  • Worked in a timely manner to manage a busy schedule, consistently meeting operational expectations.

Education

NVQ Level 1 - National Award in Plumbing

Hartlepool College of Further Education
Hartlepool

NVQ Level 2 - Certification in Basic Plumbing Studies

Hartlepool College of Further Education
Hartlepool

NVQ Level 2 - Mechanical Engineering Services - Plumbing (Domestic)

Hartlepool College of Further Education
Hartlepool

NVQ Level 3 - Certification in Plumbing Studies

Hartlepool College of Further Education
Hartlepool

NVQ Level 3 - Mechanical Engineering Services - Plumbing (Domestic)

Hartlepool College of Further Education
Hartlepool

NVQ Level 3 - Mechanical Engineering Services - GAS (Domerstic)

Hartlepool College of Further Education
Hartlepool

Certificate of Higher Education - Water Supply (Water Fittings) Regulations 1999

Hartlepool College of Further Education
Hartlepool

Skills

  • System operation, breakdown & maintenance
  • Inspecting and testing
  • Time management
  • Communication skills
  • Problem-solving

Timeline

Plumbing & Heating Engineer

J Brown Plumbing & Heating
03.2013 - Current

NVQ Level 1 - National Award in Plumbing

Hartlepool College of Further Education

NVQ Level 2 - Certification in Basic Plumbing Studies

Hartlepool College of Further Education

NVQ Level 2 - Mechanical Engineering Services - Plumbing (Domestic)

Hartlepool College of Further Education

NVQ Level 3 - Certification in Plumbing Studies

Hartlepool College of Further Education

NVQ Level 3 - Mechanical Engineering Services - Plumbing (Domestic)

Hartlepool College of Further Education

NVQ Level 3 - Mechanical Engineering Services - GAS (Domerstic)

Hartlepool College of Further Education

Certificate of Higher Education - Water Supply (Water Fittings) Regulations 1999

Hartlepool College of Further Education
Jordan Brown