John-Paul Lloyd
Chigwell,Essex
Summary
Competent Sales Supervisor proactively assisting both sales management and associates with various tasks. Committed to driving success and helping to improve the overall sales revenues through dedication and hard work. Experienced in managing sales teams and achieving solid results. Skilled in providing direction, motivation and guidance to sales teams. Adept in training new employees. Knowledgeable in all legal compliance procedures.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Sales Ambassador - Team Leader
In Motion Organisation
Stratford, London
2024.07 - Current
- Achieved increased brand awareness by engaging with potential clients at events.
- Scheduled follow-up meetings with prospective clients, increasing chances of conversion.
- Implemented strategic sales techniques for a better customer acquisition rate.
- Fostered strong relationships with customers to enhance the company's reputation.
- Identified potential markets with detailed research and analysis.
- Upheld high-quality standards in all sales activities, reflecting positively on brand image.
- Conducted regular staff training to increase product knowledge and sales skills.
- Maintained up-to-date knowledge of market trends for informed decision-making.
- Supervised the sales team, enhancing their performance and productivity.
Sales Ambassador
MyRubiX LTD
Stratford, London
2022.08 - 2024.06
- Delivered high-quality customer service, resulting in repeat business.
- Established effective communication channels with team members to streamline operations.
- Travelled extensively across territories to meet potential clients and build partnerships.
- Carried out active selling from initial customer greeting.
- Built rapport with new and existing customers to boost client retention.
Accounting Assistant
Lakethorne Group
Wembley, Greater London
2019.05 - 2020.01
- Supported the finance team in day-to-day operations, enhancing overall productivity.
- Maintained confidentiality of sensitive information as per company policy.
- Reconciled bank statements monthly, ensuring accuracy of records.
- Provided support during audits to ensure compliance with regulations.
- Scanned financial records, locating and correcting any errors.
- Carried out day-to-day duties accurately and efficiently.
- Created a site/Heat map that allowed the company to understand the route all the site managers use and how to efficiently reduce their travel time, so they can work more efficiently.
- Create aspreadsheet to understand whether the inventory levels are accurate and up to date.
Counter Cashier
Regency News
Chigwell, Essex
2013.02 - 2021.08
- Provided a fast check-out experience for improved customer satisfaction.
- Maintained a clean and organised work area for increased productivity.
- Resolved customer complaints promptly, improving brand image.
- Followed all company policies, ensuring smooth operations at the counter.
- Processed returns or exchanges swiftly to maintain customer loyalty.
- Improved customer experiences with attentive listening skills.
Education
Bachelor of Science - Accounting & Finance
University of East London
London, England 2017.09 - 2020.06
A-Levels - English Combined
Trinity Catholic High School
Woodford, Redbridge 2013.08 - 2015.06
Skills
- Sales cycle understanding
- Profit margin optimization
- Mobile application use
- Customer retention practices
- Supply chain understanding
- Lead generation expertise
- E-commerce sales
- Market awareness
- Business development
- Objection Handling
- Negotiation techniques
- Microsoft Excel proficiency
- Microsoft word efficiency
Languages
Spanish
Fluent
Affiliations
- During my spare time I enjoy relaxing and spending time with both my family and friends. I also enjoy cooking, playing football, listening to music and keeping up with current affairs. Furthermore, I have a keen interest in history and reading graphic novels.
Certification
EFAW1873 - Emergency First Aid at Work Level 3
QualHub - Basic Handcuff Training
References
References available upon request.
Timeline
Sales Ambassador - Team Leader
In Motion Organisation
2024.07 - Current
Sales Ambassador
MyRubiX LTD
2022.08 - 2024.06
Accounting Assistant
Lakethorne Group
2019.05 - 2020.01
Bachelor of Science - Accounting & Finance
University of East London
2017.09 - 2020.06
A-Levels - English Combined
Trinity Catholic High School
2013.08 - 2015.06
Counter Cashier
Regency News
2013.02 - 2021.08