Highly skilled professional with expertise in law enforcement procedures and critical decision-making. Demonstrates sound judgement, strong communication abilities, and customer service excellence. Adept at diplomatic communication and problem-solving, with a natural leadership style and professional composure. Proficient in firearms handling, patrol procedures, and driving emergency vehicles. Committed to maintaining public safety through effective delegation and time-management skills.
Overview
36
36
years of professional experience
1989
1989
years of post-secondary education
Work History
Police Officer
West Midlands Police
Birmingham, West Midlands
11.2001 - Current
Frontline Police of 25 years who has undertaken several different roles, all requiring different skill sets, namely frontline response officer, before moving into investigations dealing with more complex cases. Thereafter, I qualified as a Drug Expert Witness, providing evidence (to the court) in illicit drug supply/importation/production, including drug-slang interpretation and valuation of drugs.
Am methodical in my approach, striving to provide excellent customer service to victims and witnesses, fostering goodwill and putting individuals at ease through good communication and offering reassurance.
Able to dynamically risk assess incidents quickly, using critical thinking to weigh up and assess each situation and minimising threat/risk/harm that may exist.
Can work independently, or as part of a team, and am innovative and very flexible with a 'can do' attitude.
Can adhere to policy and regulations, ensuring the safety of all persons is not compromised,
Act with honesty and integrity, owning up to mistakes made, avoid being reckless, and actively challenge where standards or breaches occur.
Attended emergencies quickly, remaining calm and professional under pressure.
Used proven interview techniques to garner reliable evidence and statements from victims, witnesses and suspects.
Supported large public gatherings by stewarding and patrolling public areas.
Conducted countless official investigations by interviewing key personnel, gathering evidence and taking official statements.
Offered empathy and support to victims whilst professionally handling suspects in line with the Police and Criminal Evidence Act.
Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
Aided investigations through strategic interviewing and statement-taking of victims, suspects, witnesses and informants.
Coordinated with social services agencies to assist vulnerable individuals.
Wrote and submitted reports concerning police activities and investigations.
Kept sensitive intelligence safe and secure from unauthorised access.
Applied analytical skills to interpret complex information for crime-solving.
Enforced laws with authority to maintain good public order.
Prepared detailed case reports for use in court proceedings.
Adhered strictly to legal regulations whilst conducting duties, ensuring professionalism.
Produced comprehensive crime reports with meticulous attention to detail.
Directed high-volume traffic safely around accidents and incidents.
Acquired and served warrants for arrests, searches or other purposes.
Prepared crime reports and case files, delivering accurate and detailed files to the Crown Prosecution Service (CPS).
Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
Performed risk assessments before executing search warrants, and ensured that safety was not compromised.
Upheld high ethical standards when dealing with sensitive information.
Responded to emergency calls for immediate intervention and support.
Worked crime scenes, preserving and securing forensic evidence to strengthen investigation accuracy and case viability.
Utilised negotiation skills to defuse volatile situations peacefully.
Protected life and property by enforcing UK laws and regulations.
Arrested and interviewed suspected criminals, clearly outlining legal rights.
Exercised discretion and judgment when applying laws, resulting in fair outcomes.
Facilitated neighbourhood watch programmes by working with community groups and volunteers.
Enhanced community safety with regular crime prevention initiatives.
Prison Officer
Prison Service
Rugby, Warwickshire
09.2000 - 10.2001
Trained for, and opened a new prison which took on 670 new inmates, all of whom were either downgraded Cat A or Cat B prisoners - convicted of serious crimes, including child/sexual who were kept segregated from mainstream prisoners.
Stayed calm and poised during heated, difficult or stressful situations, and did so using just verbal communication and without additional support in most cases.
Minimised disruption to other inmates when dealing with prison disturbances.
Helped to implement programmes designed to promote inmate rehabilitation.
Encouraged prisoners to participate in work and education programmes (thinking skills and CBT) often having to break down resistance (to participate) through good communication skills to gain their trust and compliance
Inspected integrity of locks, windows, doors and gates for security purposes.
Supported inmates with personal issues, assisting their emotional well-being.
Understood correctional and law enforcement procedures and terminology for clear communication.
Responded effectively to emergencies by utilising established protocols.
Reported any suspicious behaviour to superiors promptly, aiding in threat mitigation.
Performed thorough searches of prisoners and cells to reduce contraband within the prison.
Identified security and safety issues, immediately notifying supervisors of concerns.
Kept accurate and timely data in prisoner records and carried out other administrative duties.
Maintained order within the prison environment by enforcing rules and regulations.
Anticipated misconduct and misbehaviour of prisoners to maintain control, discipline and security within correctional centres.
De-escalated threatening behaviours, using restraint techniques when necessary.
Supervised prisoners during mealtimes and recreation time to prevent safety issues.
Monitored orderly visitations, observing encounters and enforcing rules and schedules.
Searched arriving prisoners for contraband and ensured policy was not violated.
Conducted periodic cell inspections to assess prison standards and identify rule breaches.
Acted as a professional role model to other staff and those within prison care.
Managed prisoner grievances and complaints to a conclusion or upward referral.
Resolved incidents calmly, maintaining the best possible safety and security of prison staff and offenders.
Observed prisoner conduct to detect suspicious behaviour.
Armed Forces - Lance Corporal
HM Forces (Army)
England & Germany, N/A
10.1988 - 04.2000
Facilitated logistical support to field units, ensuring readiness at all times through my position within the command post using radio and other computer-related communications means.
Supported specialist battle spaces with necessary resources and coordination at locations around the operational space, both on exercise and in theatre, namely Operation Granby - Gulf War in 1991.
Implemented and executed orders and military tactics (from higher up the chain of command) to support overall operation strategy.
Coordinated routine inspections to maintain high levels of cleanliness and orderliness within barracks.
Identified security threats and facilitated eliminative action as Guard Commander, ensuring the safety of all troops within the confines of the barracks.
Managed unit training to hone skills for specific roles and general combat readiness through thedelivery of aircraft recognition courses for which I was an instructor.
Demonstrated exceptional resilience under pressure during combat situations.
Supervised maintenance of equipment, extending its service life.
Conducted rigorous training exercises for improved team performance.
Demonstrated proven military drill, weaponry and combat techniques, leading by example in mentoring junior soldiers.
Conducted assessments of unit personnel to determine fitness for duty and identify deficiencies requiring correction.
Developed strong leadership skills with intensive military training.
Imparted knowledge regarding weapons handling and maintenance-ensured optimum functionality and safety at all times.
Maintained high standards of discipline, resulting in well-coordinated team efforts.
Promoted a sense of camaraderie amongst team members through regular interaction and feedback sessions, fostering a positive working environment.
Defended human rights and supported peacekeeping efforts, specifically through a UN peacekeeping tour lasting 6 months between 1995-96.
Able to work in adverse conditions, coupled with sleep deprivation and hunger, all whilst remaining positive and showing leadership and unity to those around me.
Education
GCSE's
Boldon Comprehensive
South Tyneside
Jun 1988 - 08.1988
Skills
Sound judgement
Strong communicator
Customer service excellence
Diplomatic Communication and Problem Solving
Natural leader
Critical decision making
Professional composure
Firearms handling
Law enforcement procedures
Patrol procedures
Time-management
Effective delegation
Drive emergency vehicles
Affiliations
travelling, hiking and leisurely walks.
Accomplishments
Have several letters of thanks from those I have assisted throughout my service, including commendations. Am also due to receive a further award at a ceremony for achieving significant crime reduction/detection in respect to theft from the person offences,
Charity Volunteer & Mosque Volunteer at Green Lane Masjid & Community CentreCharity Volunteer & Mosque Volunteer at Green Lane Masjid & Community Centre