Confident leader with strong interpersonal and communication skills, proficient in fostering teamwork and collaboration. Highly adaptable with knack for problem-solving and decision-making.
Overview
30
30
years of professional experience
Work History
Primary Class Teacher
Truro and Penwith Academy Trust
Perranporth, Cornwall
09.2014 - 08.2026
As a Year 6 primary teacher, I was responsible for preparing pupils for their final year of primary school, delivering engaging lessons and supporting them to achieve their best in SATs, which I also administered. Alongside my classroom role, I took on additional responsibilities as Maths Lead, helping to develop teaching and standards across the school, and as RE Lead, ensuring the subject was delivered effectively and meaningfully. Also acted as Educational Visits Coordinator, organising trips and ensuring they were safe, well-planned, and enriching for pupils. In this role, I achieved strong SATs outcomes by supporting all pupils to make good progress and reach their potential. Contributed to raising standards across the school as Maths Lead and strengthened the RE curriculum to improve pupil engagement. I also successfully coordinated safe and enriching educational visits. By building positive relationships with parents, pupils, and other professionals, I supported pupil wellbeing, progress, and a smooth transition to secondary school.
Primary School Teacher
Rotherham Metropolitan Borough Council
Wath upon Dearne, South Yorkshire
09.2003 - 08.2013
During my time at Wath Victoria School, I taught across Key Stage 2, delivering engaging and inclusive lessons to support pupils of varying abilities. I built strong, positive relationships with pupils, parents, and professional colleagues, which helped to support both academic progress and pupil wellbeing. I also took on the responsibility of leading RE, overseeing the planning and delivery of the subject and ensuring it was taught in a meaningful and consistent way across the school. n my first teaching post, I quickly developed strong classroom management skills and the ability to deliver effective lessons across Key Stage 2, supporting pupils of varying abilities to make good progress. I built positive relationships with pupils, parents, and colleagues, which supported behaviour, communication, and learning outcomes. As RE lead, I successfully established a consistent approach to teaching the subject, improving pupil engagement and understanding. This role allowed me to grow in confidence, taking on responsibility, and establishing a solid foundation as a reflective and effective teacher.
Team Leader - Service Delivery
Ventura Customer Service Management
Wath upon Dearne, South Yorkshire
10.1996 - 08.2002
As a Team Leader in a customer contact centre, I was responsible for overseeing a team of advisors to ensure a high standard of customer service and performance. I monitored calls against key performance targets, providing coaching and feedback to support continuous improvement. I handled complex customer queries and complaints, while also managing day-to-day operations such as scheduling and workload distribution. I motivated and developed my team, carried out performance reviews, and worked to ensure targets were met, all while maintaining a positive and productive working environment. In this role, I progressed from a customer service advisor to Team Leader, demonstrating strong performance and leadership potential. I was selected to support the launch of a new contact centre, where I mentored and developed new team leaders to build confidence and ensure high standards. I was also seconded into a Team Manager role, taking on additional responsibility for leading larger teams and supporting operational performance. These experiences reflect my ability to grow quickly, take on new challenges, and contribute positively to both team development and overall business success.
Education
Certificate of Higher Education - Post Graduate Certificate in Education
Bradford College
Bradford
01-2003
Bachelor of Arts - Religious Education and Social Ethics
University College of S Martins
Lancaster, LAN
01-1995
A-Levels - Economics Business Studies History
NEW Collge Pontefract
Pontefract
01-1992
GCSEs - English Maths Religious Studies Computing Economics Geography History
Park High School Pontefract
Pontefract
01-1990
Skills
Data analysis
Performance monitoring
Strategic planning
Team collaboration
Professional development
Communication
Conflict resolution
Creative thinking
Patience and resilience
Patience and empathy
Timeline
Primary Class Teacher
Truro and Penwith Academy Trust
09.2014 - 08.2026
Primary School Teacher
Rotherham Metropolitan Borough Council
09.2003 - 08.2013
Team Leader - Service Delivery
Ventura Customer Service Management
10.1996 - 08.2002
Certificate of Higher Education - Post Graduate Certificate in Education
Bradford College
Bachelor of Arts - Religious Education and Social Ethics
University College of S Martins
A-Levels - Economics Business Studies History
NEW Collge Pontefract
GCSEs - English Maths Religious Studies Computing Economics Geography History