John Manuel

• Reduced waiting times for patients through the effective prioritization of critical cases in a fast-paced emergency environment.
• Collaborated with multidisciplinary teams to ensure seamless coordination of patient care and treatment plans.
• Performed vital signs monitoring as well as the use of advanced diagnostic, equipments, ensuring timely reporting of any abnormalities to the medical team.
• Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.

• Kept server areas clean and stocked to increase efficiency while working tables.
• Maintained customer satisfaction by clarifying questions about orders and specialty items.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Learned about the whole food and drinks menu to serve specialized cocktails based on customer preferences.

Healthcare

• Working in residential setting specializing in dementia, I've been tasked in providing care and looking after the health and well-being of the residents.
• Demonstrated ability to lead and motivate outstanding health care teams.
• Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.

Kitchen

• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Stepped up as chef in charge and and delivered impeccable dining standards.
• Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.

• Served as a bartender working at various venues in the Midlands, including engaging places such as The Nottingham Arena, Forest Football Ground, Nottingham Cricket Ground and Leicester Racecourse among many other venues in Midlands.
• Served as a waiting assistant in various restaurants in Nottingham and other areas most notably the 2021 British Grand Prix in Silverstone where I maintained customer satisfaction with timely table check-ins to assess food and beverage needs while following serving timing on a fixed and demanding time frame.
• Served as a front-of-desk sales clerk in various venues and helped customers complete purchases by providing ticketing and inclusivity options, taking payment collections, processed refunds and helping with any other purchasing issues.

• Accurately logged all daily shipping and orders.
• Referred unresolved customer grievances to designated departments for further investigation.
• Answered customer questions about product availability and shipment times.
• Worked weekends on exclusive company programme called "Do The Unthinkable" providing wide array of customer service personalized to each member of the service subscription.

Design and Manufacture | Materials in Design | Dynamics and Control | Thermodynamics and Fluid Mechanics | Mechanics of Solids | Advanced Mathematics and Statistics | Engineering Management | Electromechanical Devices | Risk Management Processes | Introduction to Automotive Technology | Computer Modelling Techniques | Project Dissertation (2:2) | Third-Class Classification