Summary
Overview
Work history
Education
Skills
Websites
Languages
Certification
Musical Involvement
Memberships
Timeline
Generic
Dominika M. Konieczny

Dominika M. Konieczny

Middlesborough,Cleveland

Summary

A versatile and purpose-driven professional with over 19 years of cross-sector experience spanning accounting, cosmetology, adult education, and healthcare - now pursuing a meaningful career in patient-centred psychological support within the NHS.


I am currently seeking a role - such as Therapy or Patient Coordinator - where I can integrate my interest in maxillofacial medicine and aesthetics with my academic and clinical expertise.


  • My work experience began in business and accounting, following education in Law and Administration at the University of Wrocław. I later built a innovative cosmetology enterprise, specialising in medical micropigmentation and scar revision, where I also served as an instructor and ethical mentor to beauty practitioners.
  • After moving to the UK in 2017, I established an interpreting business, subcontracting NHS, police, and justice system, while returning to higher education following my passion for clinical psychology and growth.
  • Now transitioning from a BSc in Criminology and Psychology at Sheffield Hallam University to Master’s in Psychology at Teesside University.


My goal is to support patients through the psychological and emotional impacts of facial trauma, illness, or reconstructive surgery, helping them regain confidence and a sense of identity. Empathetic, organised, and highly self-directed, I bring a unique blend of clinical awareness, administrative capability, and human-centred care to every role I take on.

Overview

23
23
years of professional experience
1
1
Certification

Work history

Administrator (Corporate/Clerical)

NHSP
Middlesbrough, Redcar and Cleveland
12.2024 - Current


  • Provide high-quality administrative support across multiple departments including Orthodontics, Maxillofacial Surgery, ENT, Children’s Outpatients, and Neurology.
  • Manage patient pathways, referrals, and appointment scheduling in alignment with clinical priorities and trust protocols.
  • Accurately maintain and retrieve confidential medical records, ensuring compliance with GDPR and NHS data protection standards.
  • Utilise key NHS systems including E-Camis, Auditbase, and inTouch to coordinate clinic workflows and update patient data in real time.
  • Liaise effectively with consultants, nurses, and allied health professionals to support seamless multidisciplinary care.
  • Respond to internal and external queries with professionalism and empathy, ensuring patients and families are guided clearly through their care journey.
  • Prioritise tasks across high-demand departments while maintaining attention to detail and adapting to dynamic clinical needs.

Administrator

South Tees NHS Trust
Middlesbrough, Redcar and Cleveland
09.2024 - 12.2024
  • File creation, worksheets, restructuring and managing archived data of the current and previous cohorts of JCUH Prospect Program participants at L&D department in James Cook University Hospital.
  • Support of the Innovation Lead in Research and Development department with moving all their database to their new system.

Legal/Medical interpreter

303division.pro ltd.
Leeds, West Yorkshire
06.2017 - 08.2024
  • Provided professional interpreting and translation services for NHS, police, and judicial sectors, ensuring accuracy, confidentiality, and cultural sensitivity.
  • Facilitated communication between non-English-speaking clients and medical/legal professionals, including during assessments, procedures, and official documentation.
  • Translated complex terminology and colloquial language across Polish and English, maintaining nuance and context.
  • Advised professionals on cultural factors impacting communication and client understanding.
  • Managed all aspects of business operations, including scheduling, client liaison, and quality assurance.

Instructor – Medical Micropigmentation & PMU

ArtMedica
Wroclaw, Dolnoslaskie
01.2008 - 11.2016
  • Delivered advanced training in medical micropigmentation, scar revision, and permanent makeup, with a strong focus on clinical safety and ethical practice.
  • Mentored beauty professionals in precision techniques and post-surgical aesthetic treatments.
  • Developed bespoke courses aligned with industry standards and emerging technologies.
  • Managed business operations, client consultations, and course delivery independently.

General manager

Scena Nightclub
Wroclaw, Dolnoslaskie
07.2007 - 01.2009
  • Led the full relaunch of an iconic nightclub after a 15-year hiatus, overseeing renovation, venue setup, and strategic branding for market re-entry.
  • Recruited and managed a full operational team including bar staff, security, and technical support.
  • Directed grand opening campaigns and marketing strategies, attracting high public interest and successful attendance.
  • Oversaw daily club operations across two full seasons, ensuring safety, profitability, and exceptional guest experience on behalf of investors.

Financial accountant

Transport i Przeprowadzki - Wroclaw.
Wroclaw, Dolnoslaskie, Poland
03.2002 - 05.2008
  • Generated invoices based on established accounts receivable schedules and terms.
  • Helped resolve disputed claims as official client representative to tax officials.
  • Compiled financial data for business forecasting and budgeting.

Customer service representative

MANDS - market research centre
Wroclaw, Dolnoslaskie
07.2004 - 05.2005
  • Conducted employee satisfaction surveys and analysed the results to identify areas for improvement.
  • Administered project-related surveys, collecting valuable feedback for continuous process enhancement.
  • Conducted quality assurance surveys to determine satisfaction levels and identify shortfalls.

Education

Master of Science - Psychology

Teesside University
Middlesbrough
09.2025 -

Bachelor of Science - Criminology and Psychology

Sheffield Hallam University
Sheffield
09.2021 - 05.2025

Psychology

Dolnoslaska Szkola Wyzsza we Wroclawiu
Poland
09.2007 - 06.2010

NVQ Level 3 - Art and Visage

Dolnoslaska szkola Wizazu we Wroclawiu
Poland
09.2007 - 06.2008

Law and Administration

University of Wroclaw
Poland
09.2004 - 06.2005

Certificate of Higher Education -

Zespol Szkol nr 1
Wroclaw, Poland
09.2000 - 05.2004

Skills


  • Problem-solving
  • Conflict Resolution
  • Multilingual
  • Report development software proficiency
  • Expert in spreadsheet creation
  • Technical writing expertise
  • Accurate, impartial interpretation
  • Microsoft office suite mastery

Languages

English
Fluent
Polish
Native
German
Intermediate
B1
Spanish
Elementary
A2

Certification

  • Medical Micropigmentation Specialist
  • Permanent Makeup Artist
  • Advanced Aesthetic Technician (Mesotherapy)

Musical Involvement

  • Con Amore - Wroclaw, 2001-2004 (alto).
  • Chor Uniwersytecki - Wroclaw, 2003-2005 (soprano).
  • Leeds Philharmonic Chorus, 2018-2021. (mezzosoprano).


Memberships

  • BPS - The British Psychological Society
  • BABTAC - British Associacion of Beauty Therapy & Cosmetology
  • British Freediving Association
  • Wakefield Rifle&Pistol Club

Timeline

Master of Science - Psychology

Teesside University
09.2025 -

Administrator (Corporate/Clerical)

NHSP
12.2024 - Current

Administrator

South Tees NHS Trust
09.2024 - 12.2024

Bachelor of Science - Criminology and Psychology

Sheffield Hallam University
09.2021 - 05.2025

Legal/Medical interpreter

303division.pro ltd.
06.2017 - 08.2024

Instructor – Medical Micropigmentation & PMU

ArtMedica
01.2008 - 11.2016

Psychology

Dolnoslaska Szkola Wyzsza we Wroclawiu
09.2007 - 06.2010

NVQ Level 3 - Art and Visage

Dolnoslaska szkola Wizazu we Wroclawiu
09.2007 - 06.2008

General manager

Scena Nightclub
07.2007 - 01.2009

Law and Administration

University of Wroclaw
09.2004 - 06.2005

Customer service representative

MANDS - market research centre
07.2004 - 05.2005

Financial accountant

Transport i Przeprowadzki - Wroclaw.
03.2002 - 05.2008

Certificate of Higher Education -

Zespol Szkol nr 1
09.2000 - 05.2004
Dominika M. Konieczny