John Copsey

Assisted with Passengers of Reduced Mobility PRM by helping them onto planes through security procedures & into their seats. Fully trained in manual handling & Airside vetted. Currently undergoing ramp training & managing doors & baggage. Looking to undergo airside driver training.

Taking & receiving calls for central heating & out of hours repairs emergencies.

Training received on outlook systems & on line call systems.

Resigned due to personal reasons December 2024.

Training course for three weeks.Trained on various 999 systems MPDS . achieved qualification for basic life support & Automated Emergency Defibrillation.

Resigned due to shift pattern & personal bereavement.

Received training in emergency Protocols & Cleric call handling systems. Also received qualification in basic life support CPR on adults.

Call handled for HEARS (Home Emergency Alarm Response System & dispatching assistance. & out of hours emergencies & queries for Suffolk County Council & Ipswich Borough Council.also responsible for CCTV Public Space Surveillance within the Ipswich Borough area. liaised with all Emergency Services & agencies particularly Joint Emergency Planning Units. Also responsible for downloading cctv footage for criminal cases .

Experienced using Jontek, Alarm Post, Pro Alert,Microsoft Office,DAMS,Fusion,IHMS,3H systems.

Investigated fly tipping,trade waste disposal,& abandoned vehicles within the Ipswich Borough Council Area. This involved collating & providing evidence for court & issuing FPNs in contravention of the Environmental Protection Act 1990 .

Returned to previous position afterwards as position was a secondment.