Joe Foster
Leeds/Manchester,Yorkshire/Greater Manchester
Summary
Motivated student with a focus on Broadcast and Journalism, demonstrating strong communication and adaptability skills. Engages in learning through practical experiences in various fields such as Drama, Film Studies, and Media Studies, enhancing creativity and critical thinking. Eager to contribute fresh perspectives and collaborate effectively in a dynamic environment. Enthusiastic individual with experience in customer service and team collaboration, effectively handling inquiries and fostering a positive shopping experience. Demonstrates initiative and a strong work ethic by maintaining organisation and efficiency in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Assistant
Max Spielmann
Leeds, Yorkshire
11.2025 - 01.2026
- Kept shelves neat, clean and organised through visual merchandising.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
- Handled customer inquiries and complaints with professionalism, offering solutions to meet their needs.
- Greeted customers upon entry, offering assistance and guidance to enhance shopping experience.
- Processed transactions efficiently at the till, including sales, refunds, and exchanges.
- Facilitated a clean and safe shopping environment by adhering to health and safety regulations.
- Processed sales transactions accurately, handling cash and card payments efficiently.
Warehouse Operator
Exertis
Burnley, Lancashire
07.2024 - 08.2025
- Picked and packed customer orders with accuracy, meeting daily productivity targets.
- Picked orders to meet productivity targets.
- Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
- Scanned, sorted and diverted packages to appropriate warehouse departments for ease of access and accurate tracking.
- Packaged goods for dispatch, ensuring items were securely wrapped and labelled correctly to meet delivery schedules.
- Understood warehouse product placement, enabling efficient picking and packing services.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
- Maintained cleanliness and organisation in the warehouse to support a safe working environment.
Customer Assistant
Exertis
Burnley, Lancashire
01.2024 - 06.2024
- Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements.
- Built rapport with customers through courteous and professional communications.
- Addressed customer complaints with empathy and professionalism, working towards satisfactory resolutions in a timely manner.
Education
Broadcast and Journalism
Leeds Trinity University
Leeds01-2027
A-Levels - Drama
Xaverian College
Manchester, MAN01-2024
A-Levels - Film Studies
Xaverian College
Manchester, MAN01-2024
A-Levels - Media Studies
Xaverian College
Manchester, MAN01-2024
GCSEs - English
Bury Grammar
Manchester, MAN01-2022
GCSEs - Maths
Bury Grammar
Manchester, MAN01-2022
Skills
- Customer service
- Visual merchandising
- Team collaboration
- Order processing
- Effective communication
- Problem resolution
Certification
- Driving Licence
- Duke of Edinburgh Gold Award
Hobbies and interests
- Currently in training for a half marathon
- Part of a 5-Aside Football Team.
- Park Run Volunteer
- Part time television actor
Timeline
Retail Assistant
Max Spielmann
11.2025 - 01.2026
Warehouse Operator
Exertis
07.2024 - 08.2025
Customer Assistant
Exertis
01.2024 - 06.2024
Broadcast and Journalism
Leeds Trinity University
A-Levels - Drama
Xaverian College
A-Levels - Film Studies
Xaverian College
A-Levels - Media Studies
Xaverian College
GCSEs - English
Bury Grammar
GCSEs - Maths
Bury Grammar