Years of experience within the dental industry
Jodie Griggs
Folkestone
Summary
Dental professional with expertise in SOE (Exact), reception, dental nursing and practice administration. Expertise in managing patient inquiries, appointment scheduling, and compliance documentation. Committed to enhancing patient experiences and ensuring high standards of care through effective cross-infection control and operational management.
Overview
7
7
2
2
Years of experience Dental Nursing
Certification and Licenses
National Diploma in Dental Nursing NEBDN 2023
GDC registration number: 315994
Skills
- Full UK driving license
- CPR and Basic Life Support training
- Proficiency using SOE (Exact) and Dentally
- Microsoft Office and Google Workspace
- Dental nursing and chairside assistance
- Cross-infection control
- Patient management
- Reception and appointment coordination
- Stock control and supplier management
- Customer service
- Teamwork
- Problem-solving
- Organisational skills
Work history
Qualified Dental Nurse / Receptionist / Practice Administrator
H Patel Associates
Folkestone, Kent
01.2019 - 11.2025
- Managed reception duties, addressing patient enquiries and scheduling appointments efficiently.
- Maintained accurate patient records, clinical notes, and compliance documents.
- Assisted dental practitioners in delivering high-quality patient care during procedures.
- Maintained sterile and organised clinical environment to ensure strict compliance with infection control standards and health and safety regulations.
- Oversaw practice accounts, managing invoices and reconciliation processes.
- Coordinated staff rota and handled annual leave requests to ensure adequate coverage.
- Created new processes to enhance operational efficiency across practice functions, for example tracking patient OPG requests.
- Supported HR administration by aiding in recruitment processes, advertising roles, assisting interviews and maintaining personnel files.
- Oversaw inventory management for dental supplies, ensuring adequate stock levels were maintained.
- Oversaw equipment servicing and maintenance.
Community Outreach Volunteer
Uganda Dental Association
Uganda
10.2025 - 10.2025
- Coordinated stock, instrument and donations ahead of trip.
- Delivered dental nursing support in remote communities with limited resources,
- Assisted with restorations, extractions and oral health education,
- Supported safe cross-infection control within the mobile clinic.
- Adapted quickly and effectively to challenging conditions while maintaining high standards of care.
Operational Support
Ando Insurance
Auckland, NZ
02.2018 - 08.2018
- Processed quotes, invoices and policy documentation for underwriters.
- Created and updated insurance policies with accuracy and compliance.
Manager / All-Rounder
Mt Ive Station
Adelaide, South Australia
02.2016 - 09.2016
- Managed bookings, payments and customer check-ins at a remote tourist site.
- Developed and maintained positive relationships with guests to enhance overall satisfaction.
- Maintained facilities, stock levels and bar/store operations.
- Assisted with livestock work, maintenance, and general station duties.
Variety of short term job roles
Working Holiday Visa
Australia and New Zealand
05.2015 - 11.2018
- Acquired diverse customer service experience as waitress, games attendant, sales assistant, and ice-cream server.
- Demonstrated adaptability in various short-term roles across multiple sectors.
- Fulfilled visa requirements by completing six months of farm work, showcasing determination and resilience.
New Business Sales Advisor
BG Insurance
Royal Tunbridge Wells, UK
07.2013 - 12.2014
- Managed inbound/outbound calls, sold insurance products, created policies and processed payments.
Education
A Levels & AS Levels - Psychology, Anthropology, Maths, Business Studies
Canterbury College
Canterbury, Kent 09.2009 - 08.2012
GCSEs -
Folkestone School for Girls
Folkestone, Kent 09.2004 - 08.2009
Affiliations
- Travelling
- Boxfit class
References
References available upon request.
Timeline
Community Outreach Volunteer
Uganda Dental Association
10.2025 - 10.2025
Qualified Dental Nurse / Receptionist / Practice Administrator
H Patel Associates
01.2019 - 11.2025
Operational Support
Ando Insurance
02.2018 - 08.2018
Manager / All-Rounder
Mt Ive Station
02.2016 - 09.2016
Variety of short term job roles
Working Holiday Visa
05.2015 - 11.2018
New Business Sales Advisor
BG Insurance
07.2013 - 12.2014
A Levels & AS Levels - Psychology, Anthropology, Maths, Business Studies
Canterbury College
09.2009 - 08.2012
GCSEs -
Folkestone School for Girls
09.2004 - 08.2009