Jodie Chance Ramsay
Seaford,East Sussex
Summary
My name is Jodie, I am an enthusiastic individual looking for full time work. I have worked in many different work environments and I have always been able to adapt to new changes and skills required for each role. My passion has always been health and fitness and I love bringing that positivity to my work environment. It keeps me disciplined and motivated to wake up each day looking forward to make a change to the job I am working in.
I am great at verbal communication along with amazing social skills and I am very passionate about helping customers no matter the challenge as the priority is always the customers.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work history
Gym instructor
Laura Rosalind
Lewes, East Sussex
09.2023 - 11.2023
- Worked closely with clients to devise personal workout programmes in line with unique fitness goals.
- Monitored training and fitness trends, offering new, unique programmes for optimal customer enjoyment and loyalty.
- Delivered inductions for new members, ensuring confidence and competence in form and ensuring members are using equipment safely and correctly.
- Utilised bespoke training plans to encourage further lifestyle changes, optimising results in line with client targets.
- Supported members in improving physical health and wellbeing through thorough assessment and achievable training programmes.
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Created and coordinated aerobics classes to energise, strengthen and increase overall client fitness levels.
- Assisted clients with injury management to maintain optimum health and fitness.
- Minimised faults and repairs by ensuring correct operation and maintenance of equipment.
- Maximised client satisfaction by conducting fitness assessments and designing classes to match skill and learning levels.
- Provided 1:1 personal fitness training and regular goal-setting to help clients achieve fitness goals.
- Encouraged client participation in classes, improving progress towards specified fitness goals.
- Boosted client achievement, providing fitness and lifestyle counselling in line with fitness goals.
- Created a safe environment for members by verifying cleanliness of equipment, common areas and service areas.
- Guaranteed safe exercise practice by providing thorough observation, correction and assistance.
- Provided new-member inductions, providing a welcoming facilities tour, advice on fitness timetables and overall customer support.
Gym receptionist
Jodie nulty
Newhaven, East Sussex
01.2023 - 06.2023
- Prevented unauthorised access by providing security and control to front door and retail area.
- Created positive entrance and departure for visitors through warm, enthusiastic greeting.
- Facilitated customer issue resolution by maintaining accurate records of client interactions using perfect gym software
- Utilised perfect gym to accurately schedule classes and activities daily.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Prioritised tasks to maintain reliable service throughout peak times.
- Completed opening and closing procedures each day.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Replenished stock and processed deliveries to maximise product availability.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
Online assistant Sainsbury's
Ryan Denyer
Newhaven, East Sussex
12.2022 - 01.2023
- Picked customer orders on shop floor and in warehouse environment, carefully selecting best quality produce for dispatch.
- Minimised customer disappointments by choosing appropriate replacements for items not-in-stock.
- Inspected products before customer delivery to ensure orders met defined quality standards.
- Generated, printed and applied labels.
- Helped team of Online Drivers to efficiently load vans ahead of delivery.
- Skilfully handled customer enquiries by phone, email and integrated chat system.
- Routinely lifted and relocated shopping containers weighing up to 15kg using appropriate manual handling techniques.
- Provided printing, photocopying scanning support to colleagues.
- Acted as main contact for staff and clients.
fitness instuctor/personal trainer
steve whittemore
Seaford, East Sussex
08.2022 - 11.2022
- Taught clients how to properly operate exercise equipment.
- Built clients confidence and ability through unrelenting motivation and dedication.
- Grew customer base through referrals based on customer satisfaction and results.
- Regularly created innovative and exciting challenges to maximise client retention, motivation and engagement.
- Trained clients to practise proper form, posture and technique.
- Managed diary to maximise client bookings.
- Devised specific workout systems for individual clients based on performance ability.
- Assessed client needs and current fitness levels to devise tailored strength and weight loss plans.
- Informed clients regarding progress and development to meet target fitness goals.
- Maintained awareness of latest personal training techniques and best practices by researching trends.
- Designed and executed individual and small group exercise fitness classes and regimens.
- Networked with local businesses to establish partnerships and expand client base.
- Encouraged and motivated clients during training sessions to maximise strength.
- Utilised social media platforms to share fitness tips, showcase success stories and promote services.
- Coordinated fitness challenges and events to encourage client engagement and goal achievement.
- Held regular fitness workshops and seminars to educate clients on wellness and health-related topics.
Kitchen assistant
Chris bailey
Alfriston, East Sussex
08.2021 - 07.2022
- Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
- Took orders and portioned food for delivery to client tables.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
- Cleared tables to remove dirty utensils and leftover food items.
- Observed health and hygiene standards to minimise food contamination.
- Cooperated well with kitchen teams, improving workflow and raising working standards.
- Used kitchen equipment as instructed and to safety protocols.
- Utilised storage effectively to keep kitchen equipment and supplies safely and clearly organised.
- Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
- Assisted in preparation of meals to exact recipes.
- Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
- Kept kitchen areas clean, orderly and well-stocked for smooth service.
Education
GCSEs -
lewes college
lewes 01.2020 - 05.2021
level 3 personal trainer - anatomy and physiology
hastings college
hastings 09.2021 - 06.2022
level 2 gym instructor - anatomy and physiology
hastings college
09.2021 - 06.2022
Skills
- Exceptional customer service
- Fitness assessment techniques
- Creative training plans
- Self-motivated
- Verbal and writing communication
- Telephone skills
- Punctual
- Attention to detail
- Clean and neat
- Cash management
Languages
English
Fluent
Timeline
Gym instructor
Laura Rosalind
09.2023 - 11.2023
Gym receptionist
Jodie nulty
01.2023 - 06.2023
Online assistant Sainsbury's
Ryan Denyer
12.2022 - 01.2023
fitness instuctor/personal trainer
steve whittemore
08.2022 - 11.2022
level 3 personal trainer - anatomy and physiology
hastings college
09.2021 - 06.2022
level 2 gym instructor - anatomy and physiology
hastings college
09.2021 - 06.2022
Kitchen assistant
Chris bailey
08.2021 - 07.2022
GCSEs -
lewes college
01.2020 - 05.2021
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