Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jochebed Oppong

261 THE HIDE, Milton Keynes,United Kingdom

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

1
1
year of professional experience

Work History

Retail Assistant

John lewis
Milton Keynes, Buckinghamshire
09.2024 - 01.2025
  • Maintained clean shop floor, promoting a welcoming environment.
  • Delivered excellent customer service by answering queries and providing product information.
  • Assisted customers in fitting rooms by suggesting suitable alternatives or additional items for purchase.
  • Assisted in stock replenishment to maintain store appearance.
  • Boosted sales through suggestive selling techniques.
  • Handled cash register operations efficiently, minimising queue lengths at checkouts.
  • Handled transactions, maintaining accurate till records.

School Council Member

Walton. High School
11.2023 - 05.2024
  • Represented - student body, voicing their concerns and suggestions to the school administration.
  • Organized school events such as charity fundraisers, cultural festivals, and student assemblies, coordinating with different teams to ensure smooth execution.
  • Acted as a liaison between students and staff, ensuring effective communication and addressing issues promptly.
  • Collaborated with other council members to develop and implement school policies, improving the school environment.
  • Addressed and resolved conflicts within the student community, demonstrating strong conflict resolution and negotiation skills.
  • Presented more than 5 group talks and public events.

Yearbook Leader

Walton High School
11.2023 - 05.2024
  • Managed yearbook project from start to finish, ensuring deadlines were met.
  • Led a team of 20 students, assigning tasks, supporting team members and resolving conflicts.
  • Edited and approved articles, captions, and photos for accuracy and consistency.
  • Designed layouts and selected themes to create a visually appealing yearbook.
  • Coordinated with school staff and external vendors for smooth production.
  • Balanced yearbook duties with academic work, to ensure both worlds were met.
  • Addressed deadlines and budget limits to ensure any discrepancies were tackled.

Education

A-Levels - Accounting | Business | ICT

Walton high Brooklands
Milton Keynes
09.2024 -

GSCES -

Walton High Walnut Tree

Skills

  • Problem-solving
  • Organizational Skills
  • Communication
  • Leadership
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Multitasking
  • Dependable and Responsible
  • Critical Thinking

Languages

Twi (Ghana mother langauge )
English
French
Italian

Timeline

A-Levels - Accounting | Business | ICT

Walton high Brooklands
09.2024 -

Retail Assistant

John lewis
09.2024 - 01.2025

School Council Member

Walton. High School
11.2023 - 05.2024

Yearbook Leader

Walton High School
11.2023 - 05.2024

GSCES -

Walton High Walnut Tree

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Jochebed Oppong