Summary
Overview
Work History
Education
Skills
Additional Information
Affiliations
Languages
References
Custom
Timeline
Generic

Nilam Timilsaina

Welling,United Kingdom

Summary

Accomplished professional with extensive expertise in HTML5, CSS, JavaScript, PHP, and MySQL. Proven track record in UX/UI design, Agile methodology, and resource allocation. Adept at team collaboration and customer service with a strong background in digital marketing and problem-solving. Demonstrates exceptional skills in quality assurance, project coordination and delivery, IT infrastructure knowledge, and product development. Proficient in data entry, visualisation, modelling, validation, collection and analysis. Experienced in business needs analysis and process improvement with a focus on technical writing and data profiling. Multilingual leader with a deep understanding of Google Workspace and Microsoft Access. Committed to leveraging skills for innovative solutions and continuous improvement within dynamic environments.

Overview

7
7
years of professional experience
7
7
years of post-secondary education

Work History

Retail Assistant

Primark
Woolwich
04.2023 - 11.2024
  • Provide exceptional customer service, assist with queries, and process transactions
  • Maintain a clean and organized environment, ensuring a seamless customer experience
  • Collaborate with team members to ensure smooth operations
  • Delivered excellent customer service by answering queries and providing product information.
  • Managed inventory for streamlined store operations.
  • Ensured visual merchandising standards with regular display updates.


Crew Member

Albero Restaurant
Bexley
01.2023 - 04.2023
  • Assisted in various roles, including food preparation, cash handling, and customer service
  • Operated the point-of-sale system, processed payments, and ensured accurate order fulfillment
  • Demonstrated flexibility and teamwork in a fast-paced, high-pressure environment

Frontend Web Developer

Sparrow Technosoft
Nepal
02.2021 - 08.2022
  • Designed and developed responsive user interfaces, enhancing user engagement and accessibility
  • Collaborated with cross-functional teams to integrate front-end and back-end components
  • Conducted testing and debugging to optimize site performance and usability
  • Streamlined site performance with efficient coding practices.
  • Enhanced user experience by creating intuitive website interfaces.
  • Developed responsive design for optimal viewing on multiple devices.
  • Utilised Bootstrap, HTML5 and CSS3 for effective front-end development.
  • Designed aesthetically pleasing web layouts to increase client satisfaction.
  • Collaborated effectively in team setting to meet project deadlines.
  • Debugged issues swiftly, improving overall website functioning.
  • Delivered error-free code by conducting rigorous testing processes.
  • Built custom themes for WordPress sites to enhance visual appeal.
  • Worked closely with back-end developers to ensure smooth integration of server-side logic.
  • Translated UX designs into functional website elements efficiently.
  • Regularly updated skills set by attending professional development workshops and seminars.
  • Led front-end development projects, ensuring successful completion within deadline constraints.

Digital Marketing Officer

FDIP-Nepal
Nepal
01.2018 - 01.2021
  • Developed and executed digital marketing strategies, increasing brand visibility and engagement
  • Created content, managed social media campaigns, and conducted market analysis
  • Utilized analytics to measure campaign effectiveness and improve targeting
  • Developed effective digital marketing strategies, enhancing brand visibility.
  • Managed multiple social media platforms for improved customer engagement.
  • Led the creation of engaging content, increasing website traffic.
  • Implemented SEO techniques, boosting organic search rankings.
  • Analysed market trends to develop competitive marketing campaigns.
  • Coordinated online advertising efforts, improving brand awareness.
  • Oversaw email marketing campaigns, ensuring a consistent brand message.
  • Utilised Google Analytics to monitor and adjust marketing strategies accordingly.
  • Analysed paid and organic website data to enhance Return On Investment (ROI).

Education

Master of Science - Computing and Information Systems

University of Greenwich
London
01.2023 - 09.2024

Bachelor of Science - Chemistry

Trichandra Multiple Campus
02.2013 - 12.2018

Skills

  • HTML5
  • CSS
  • JavaScript
  • PHP
  • MySQL
  • UX/UI Design
  • Agile methodology
  • Resource allocation
  • Team collaboration
  • Customer service
  • Digital marketing
  • Problem-solving
  • Quality assurance
  • Expert communicator
  • Project coordination and delivery
  • IT infrastructure knowledge
  • Product development
  • Data entry
  • Data visualisation
  • Process improvement
  • Data modelling
  • Technical writing
  • Data formatting
  • Data validation
  • Data collection and analysis
  • Business needs analysis
  • Problem solving
  • Data profiling
  • Payroll
  • Microsoft Access
  • Data analysis
  • Knowledge of [Software]
  • Multilingual
  • Leadership
  • Google Workspace
  • Exemplary customer service
  • Target-driven

Additional Information

Customer service, digital marketing, problem-solving, quality assurance

Affiliations

  • Listening Music, Dancing

Languages

English
Fluent
Hindi
Fluent
Nepali
Native

References

References available upon request.

Custom

Client Management System for Beauty Salons, Developed a system for beauty salons to streamline operations, including features for scheduling, client history tracking, and automated reminders. Enhanced efficiency and client satisfaction through effective management tools.

Timeline

Retail Assistant

Primark
04.2023 - 11.2024

Master of Science - Computing and Information Systems

University of Greenwich
01.2023 - 09.2024

Crew Member

Albero Restaurant
01.2023 - 04.2023

Frontend Web Developer

Sparrow Technosoft
02.2021 - 08.2022

Digital Marketing Officer

FDIP-Nepal
01.2018 - 01.2021

Bachelor of Science - Chemistry

Trichandra Multiple Campus
02.2013 - 12.2018

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Nilam Timilsaina