Summary
Overview
Work history
Skills
Languages
Timeline
Generic

JOAO MANUEL DA SILVA GONCALVES

LONDON

Summary

Experienced bus tour operator with a clean driving record and extensive knowledge of road laws, ensuring passenger safety and punctuality. Skilled in ticketing systems, bus evacuation procedures, and maintaining a calm demeanour under pressure. Demonstrates sensitivity towards senior citizens and excels in delivering exceptional service while adhering to safety protocols. Committed to upholding high standards of professionalism and operational efficiency.

Overview

7
7
years of professional experience

Work history

BUS DRIVER

LONDON UNITED BUSWAYS LTD
LONDON, MIDDLESEX
2016.01 - 2023.01
  • Operated ticket machines correctly, guaranteeing accurate fare collection.
  • Performed minor repairs on the bus, avoiding unnecessary breakdowns.
  • Conducted pre-trip inspections of the bus to ensure roadworthiness.
  • Followed company policies strictly, upholding professional standards at all times.
  • Adjusted travel routes in line with weather forecasts and road conditions.
  • Kept accurate logs of trips, ensuring compliance with regulations.
  • Managed difficult situations calmly, creating a peaceful environment onboard.
  • Provided excellent customer service to passengers, ensuring a comfortable journey.
  • Coordinated with control centres for updated route information, keeping journeys efficient.

Skills

  • Ticketing system proficiency
  • Punctuality assurance
  • Bus evacuation procedures
  • Senior citizen sensitivity
  • Awareness of road laws
  • Calm under pressure
  • Clean driving record
  • Bus tour operator

Languages

Portuguese
Native

Timeline

BUS DRIVER

LONDON UNITED BUSWAYS LTD
2016.01 - 2023.01
JOAO MANUEL DA SILVA GONCALVES