Joanne Torres

• Oversee the QMS for a hub and spoke model Cellular Pathology department consisting of hub routine cellular pathology laboratory (6 trusts work), spoke, two Mohs clinics and two specimen receptions. Managing incidents with appropriate escalate to HOD and Principle Quality Manager.
• Co-ordinate the team of quality staff in the investigation of incidents and implementation processes to avoid their repetition.
• Harmonise procedures into lean methodology and suitable for all sites with writing of site specific Q cards.
• Monitor quality indicators and ensure EQA performance (TD, ST, BMT, Mohs, renal) and TAT breaches are raised and rectified.
• Train staff in the local usage of Q pulse, basic tasks to ensure staff are able to read and acknowledge documents. Maintain accurate staff list on Q pulse across sites.

• My role as Senior Biomedical Scientist and Cellular Pathology Quality Lead is varied, requiring me to be highly adaptable and resilient. I maintain a risk led QMS to assure high quality, timely accurate results are released by Cellular Pathology.
• Record all activities on Q pulse. I prepare monthly quality reports, and represent Cellular Pathology at H&S, Clinical Governance and Quality meetings and KPI.
• Prepare submissions to UKAS (including ETS) and responding to inspection findings.
• Over see EQA submissions and react to results to ensure the department performs optimally.
• Complete change controls and validate new equipment and processes prior to incorporation into the department.
• Verification and reagent management.
• Train staff of various grades including University of Essex placement students., including delivering lectures for HCPC registration portfolios.
• Take part in recruitment panels and act as a line manager to three members of staff.
• Operational lead/ work flow coordinator for the main laboratory. Over see main laboratory work flow and ensure quality of staining is maintained. Part take in all bench work areas as needed to supplement staff pool.
• Guide the development of Cellular Pathology in line with AMR objectives.
• Deputise for the Laboratory Manager and assist in daily work activities.
• Scheduled equipment maintenance equipment and organise repairs.
• Plan and take part in the departments audit schedule (cover all aspects of UKAS standards and test over accreditation cycle).
• Internal error logging and CAPA recording. Trending of internal errors and logging appropriate corrective and preventative actions taken to address them.
• Managed the annual risk assessment and COSHH review performed by more junior BMS staff.

Part-time rotational BMS, covering all areas of bench work.

This role was a job share on a part time basis. Over see operation of the QMS for Blood Sciences and assist where needed with Cellular Pathology. Ensure UKAS and MHRA standards were adhered too. Prepare paper work for UKAS for extension to scope and prior to inspection. Organise and ensure NC's are responded to as directed by UKAS following inspection.

• Senior Biomedical Scientist rotating through main lab, IMF, IHC, and Mohs.
• Quality representative responsible for recording of internal CAPA and ensuring monthly audits were performed for review by the Cellular Pathology Quality Manager.
• Preparing and scoring IHC and CPT NEQAS submissions. RA and COSHH records preparation and maintenance. Preparing for change over to UKAS ISO standards from CPA standards.
• Assisting with service change to accommodate workload expansion and process upgrade. Incorporating automated IHC platforms and upgrade of the MOHS service including new cryostats and freezing down procedures, all within the parameters of obtaining UKAS accreditation.
• Training staff, assisting in recruitment selection and sitting on interview panels. Performing line manager duties including three month reviews. Ensure staff are content in their daily work lives with the aim of positively influencing the entire team.

Rotational BMS. Responsible for preparation of the departments CPT NEQAS submission.

Rotational BMS (IHC, Special stains, embedding, sectioning and cut-up).

Rotational BMS.

Trainee BMS, rotating around all areas of the laboratory competing the state registration log book and achieved state registration via viva.

Cross-site senior BMS.

Main lab lead Bedford. Site lead Luton. Oversight of the Luton frozen section service, operating the service and EQA submission. Cut up, specimen transfer, slide receipt and dispatch and send away service. Over sight of transfer of the cancer screening service to Bedford, with over sight at Luton to guide harmonised process and continuation of TAT for Breast screening. Temporary redirection of the HER2 service to referral centre. Cross-site CAPA management. Document and process harmonisation. Workflow reconfiguration of redirected services and upstream aspects for digital pathology including slide production and labelling. Main laboratory Senior BMS at Bedford, manage staff on a daily basis to maintain work flow and advise on potential improvements. CAPA management.